Sweetwaters Coffee & Tea

The drive through took forever despite there only being one customer inside. Also our sandwiches were very small and not worth the price.

Could not get no help at all. Other people walked in and got greeted and helped but not me! I was only a doordasher but when I said good morning no one responded they all just ignored me. One of the women looked but it wasn't a friendly look. I felt just that it was bad customer service (mind you the store was not busy) it was 8:30am. My first dash of the morning. Question is what if I actually was a customer I mean you got to have more courtesy to ALL people not just those you WANT to speak too. I honestly felt like it was a race issues because 10 minute of sitting there a woman of their race came in and she was a dasher too and was greeted respectfully and STILL no one asked me if I needed help or anything. Call me sensitive or whatever but I believe in respect period and I do not recommend this store AT ALL unless you okay with being ignored upon arrival no matter if your a dasher or customer...I'm not with that it's 2022 almost 2023 and all these so called adult women in here can't greet someone that walks in but greets people they want to greet it's your job to greet ALL not those you want to greet ...if you can't greet all and be equal you don't need go be working in the customer service field AT ALL!

Was in the other day and got cold brew and it tasted like soapy water. What I thought was chocolate chocolate chip cookies were really just chocolate chip they were just burned that much.

What a great spot! The service was phenomenal, the beverages were great, and the owner is so sweet!

I have gone to get coffee here before and they have been understaffed but the other day I decided I had some extra time and little behold they were sort staffed but it was my best experience yet! They gave me a coupon for my patience and were more than accommodating! They have such kind staff here and really care about customer service! Highly recommend!

Great coffee and service... A must go to place for coffee.

Great coffee. My only though is it's not to cozy of a place to hang out or connect.

I travel for work, and love to stop at local coffee shops to taste what they have to offer. This place sells absolutely delicious coffee. Please skip the long line at Starbucks and come here and enjoy REAL coffee. The creamy vanilla cold brew is fantastic. The cream sits on top of the cold brew, and the combination is fantastic. The triple MOCHA iced latte is delicious as well. Please come to support this coffee shop, because I want this place to be around the next time I stay in Detroit!

I went there about an hour ago and the employees were incredibly kind. Fast and good food.

Coffee is great and staff is very friendly. Unfortunately, my last couple visits have both ended up with wrong orders. Ordered their Straight Up and Dreamy cold brews, both times ended up with the syrup in the Straight Up while the Dreamy included cream but no syrup.

EDIT: Wow, this is the best customer service I have experienced at any coffee shop. Owner responded immediately to my original review and refunded the mistaken order. Will return for more coffee! Thanks again!