BIGGBY COFFEE

Honestly this place is a mess in a lot of ways, I wish they didn’t carry exclusive products so I could go elsewhere.. there’s always barely any cream cheese, even when I pay a dollar for extra, there still is next to nothing. online it takes them 20-30 minutes just to confirm and start making an order and in person they only seem to be able to handle one car at a time for some reason and if you’re at the speaker they don’t even ask for a moment, they just leave you sitting there in silence.

Typical coffee shop with fast, friendly, knowledgeable staff. I had put $ on a gift card and when I tried to use it the $ was not there, but upon speaking to other employees they knew of the computer glitch and had my $ set aside for me. Love this place. The staff is always willing to help with flavor combos, and their coffee selection is vast.

Your baristas asking for tips is super unprofessional. How are you about to put customers on the spot by asking “would you like to leave us a tip today?” It unfortunately left me feeling very uncomfortable. Tips are earned for great service not expected

The energy-frozen drinks are off the hook and wonderful. The staff is entertaining.

Waited over 20 minutes for 2 drinks that they got wrong. I ordered 2 drinks and when they messed up my order the girl acted annoyed and took forever getting the second drink out to me. It shouldn't take almost a half hour to get 2 coffees. Especially when they were wrong and all messy with chocolate running down the side.

I want to like them soooo bad, but for $30 an order BOTH of my sandwhichs were completely wrong yesterday. I try again today, again made wrong. It is that hard to make a bacon, egg and cheese? Ya got one job, do it :) xo

It's expensive but super super good so balances itself out haha.

The service was patient and great, with a technologically challenged person! We appreciated the great smile and warmth from the young lady at the window- thank you!

Go to Fenton location almost daily and today, Sunday December 12th, went and ordered my frozen coconut latte and when they gave it to me, it was only two thirds filled….at least charge me for the lesser amount. My husband and I laughed, but when you pay for a 24 ounce coffee you should get it!

This is one of our favorite Biggbys in the area! The staff members here are GENERALLY friendly. The drinks and bragels are SOMETIMES better at this location, service seems more speedy, and they're located just down the street from Bush Park! UPDATED EDIT - OK so I've noticed it's better or worse depending on the staff that day. Today the drink cups had syrup running down the sides (with no napkins given as well as no straws), the egg/ cheese on the bragel was cold to the touch. NO it wasn't busy - just really depends on who's working.