Bean Counter Bakery Cafe

We went with Bean Counter for our wedding cake, because we heard fabulous things about them. I was honestly disappointed- the frosting was great but the cake was dry and airy. However, this is not the reason that I’m leaving my review. Alice, the owner of the bakery, was terrible with correspondence. I confirmed a meeting with her via email for the day before we had our tasting. She then showed up 40 minutes late, and then would not take responsibility for her mistake. She blamed us for it. The staff pretty much forgot we were there while we were waiting. We could’ve tasted the cakes before she arrived instead of wasting our time. I dealt with it because I was told so many great things, but in the end I would find someone else.

Love the bean counter, have been buying birthday cakes, pastries and of course my specialty brew coffees there for what seems forever. Always recieve wonderful smile and greeting when I walk through the door. Cakes, pastries always fresh, delious, and of course made with the best quality ingredients. I love the new location on Grove Street along with of course the highland street store and Shrewsbury store. The facilities I always find clean, with accessible parking.

We had the White Chocolate, Raspberry Mousse cake for a bridal shower last weekend and it was a huge hit. Everyone raved about how moist and delicious the cake was. I was very happy with the cake and the friendly service. The Bean Counter uses quality ingredients hard to find now adays.

I came into the bakery Monday, November 4. I Purchased several things two of them are for Thank you gifts. Just to let the person know I appreciate them. I also got a vegan cupcake for myself. I spoke to the woman behind the counter I specifically asked her about the chocolate chocolate cupcake. I asked her if it was like the one that I had had at the vegan fest in Worcester. She said well of course that’s the one, it the only one we have. When I had it at the vegan fest it was amazing I was very excited to have it again. It’s a treat! I don’t have sugar very often and I was excited to treat myself. When I got home and had it it was stale, and very disappointing. I am giving the other pastries that I got tomorrow as the gift. I am praying that they are not stale. I have been to the bakery two other times. I don’t have sugar very often and I was excited to treat myself. When I got home and had it it was stale, and very disappointing. I am giving the other pastries that I bought tomorrow as a gift. I am praying that they are not stale. I have been to the bakery two other times to give special pastries as gifts before. I’ve never gotten a treat for myself. I’ve always gone on the reputation and word-of-mouth of everyone that I know. I certainly hope that I bought for the gift is not Stale. And as delicious as I remember the cake that I had more than a year ago. It is very unlike me to leave any kind of “negative” review. I enjoyed speaking with the owner that day when I met her at the vegan fest. She is delightful and I can tell she takes great pride. So this really hurts me to write this. I spent quite a bit of money on just Three small item. And I’m just praying that the two gifts that I am giving a perfect! 😕

Warm and prompt service. Delicious cakes! Very accommodating to dietary restrictions and were able to deliver my last minute order without delay. Highly recommend their cakes and service.

I ordered croissants for a co-workers birthday, chocolate, plain and whole wheat. Even the whole wheat was AMAZING! I decided to go here again for my moms birthday cake, got a chocolate tuxedo cake. It is HEAVENLY!!! My husband got me a cake from Gerardos for my birthday, and it was very beautiful, but it wasn't nearly as delicious as Bean Counter. Definitely go here for your bakery needs!!

I got a birthday cake for my moms bday and it tasted amazing. Loved it! Wont go any where else from now on for cakes as long as they always taste this good!!!!! I would give 10 star if i could. Thank you bean counter :)

So glad we chose Bean Counter for our wedding day cake and cupcakes. Beautiful, delicious cakes and frostings and Alice is such a pleasure to work with. Thank you for adding such wonderful, tasty sweetness to our big day! Our guests thoroughly enjoyed these yummy cupcakes!

Ordered a cake for my hubby’s birthday, what I choose on the website was different from what the gave me. Cake tasted so bad I was better off going to market basket. Ended up throwing the whole cake out, even the kids didn’t eat the cake.

Great lattes, a big selection of really good cupcakes and pastries and nice staff. (vegan and gluten free options too!! Plus, soy milk option for lattes.) I have seen so many of their wedding cakes too - great quality and they are always beautiful and personalized.