Peet's Coffee and Tea

Ordering was like pulling teeth and the drinks were made poorly anyway. They had to ask what comes in a drink from the menu and then didn't make it correctly. One employee kept going into the back and coming out still chewing with crumbs around her mouth.

Arrived at 9:15pm and they close at 9:30pm. Could not serve me anything but drip coffee. Why would you break down the other core aspect of your business if you aren’t closed yet. Absolutely terrible service. From working in the coffee industry for over 3 years it’s a very easy task to clean an espresso machine. This is just pure laziness and embarrassing for Peet’s Coffee.

Ordered a large cold brew fog on 7/14/2019 around 1pm with whipped cream, which is an additional charge of $0.55. When I received my drink, no whipped cream. I showed my receipt to the man who handed me my drink and reminded him that I ordered my drink with whipped cream. He took my receipt, crumpled it up and tossed it before telling me they were out of whipped cream. I reminded him that he charged me extra for it. He responded with "what do you want me to do about it?" I asked him to refund be the additional amount I had been charged. He refused. The woman who was working with him told us that they didn't have the authority to refund for the additional charge because they were not managers, then went back to their business, completely ignoring me. Also, my coffee contained more ice than coffee. The money is not the issue.

The .55 cents is obviously irrelevant. What troubles me is that none of the attendants thought there was anything wrong with the fact that I was charged for something I never received, and no attempt was made to make the situation right.

My view of this company, which has been positive up until this point, is skewed and I will never return to this location.

Coffee is really great but the service/workers every time just really slow and frustrating

We always stop here on are way back from Jersey. When I lived in Berkeley ca I worked right above the original one. They made the perfect Raspberry mocha coffee
So I was very disappointed when we stopped here today and the lady said she has never heard of it.i dont know why they stopped making it. Wont be back .

Nice coffee but expensive !!! Loved the peppermint mocha. Regular coffee was a little watery.

Overpriced, awful burnt tasting coffee ($4 for medium size with undetectable shot of caramel). After I got back on 95 North, I saw a sign for Wendy's at the next exit. I could have gotten a free "senior" coffee (Red Roaster), which is always good. ;-)

Lots of food choices, the usual chips and candy but also healthy items including fresh fruit, yogurt, Kind bars, etc. A little pricey but perfect if you want to eat light. Very clean and the cashier, Nichole, was a delight!

Liar Liar pants on fire... my dude, this place said it’s open 24 hours BUT, when we went on Tuesday, June 26th, 2018 at 11:16 pm they were CLOSED! But the coffee is good and the service is nice so they got that going for ‘em

Worst Peet’s location Ive ever been to. Very rude and impolite staff(guy named Gwen is absolutely shouldn’t work in service industry at all!) Even gas station coffee would be a better option then here