Search
4.1

100 reviews

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

The Java House Coffee Roasters - Downtown Reviews - 100

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Samantha Mostafa

I've since graduated from the UofIA, but used to come here all the time to study and have a great coffee or chai tea. We came back when we were in town and needed a great warm drink and time to warm our hands and Java House is just as great as I remember! I'd recommend this for anyone who isn't afraid to spend a little bit for a great drink and great atmosphere.

Cap’n Tomasso Eduardo

pretty good coffee

Jenna Gibbs

Amazing drip coffee. Slow to brew great quality taste. I go here to work often in the back room, it is nice and quiet back there.

Sarah Sadiqaphoenix

Good breakfast selection but I didn't like the coffee

Alexandra Moad

Staff is always lovely and honestly the coffee isn't bad, but management loves to make the employees work in unsafe conditions (sewage leaks, power going out in the middle of winter). Plenty of places to get coffee where they don't make their employees clean up sewage while still serving customers.

Byron

Service was excellent, and my gahd the cinnamon rolls!! 😩❤️

Emily Brink

Great environment for studying. Everyone wore masks so I felt very comfortable. I always enjoy trying their seasonal beverages, and I also recommend the coffee you can buy to brew at home. Their coffee is very high quality and you can tell they take their time.

Wyatt Dlouhy

The food is less than adequate and is extremely over-priced for what you get. Product is not handled safely and expiration dates are regularly ignored.

On my third night as a shift manager for this company, Tara (the owner) happened to stop in on a night we were closing early due to a winter storm. The two others I was working with at the time were extremely new, and never received any form of training on how to do their jobs. I was expected to get 5 hours worth of work done in 2.5, while serving customers during a regular dinner service. We were also told to keep our labor expenses at a minimum, so closes were always rushed. Some minor details were missed which lead to her belittling me and telling me how poor of a supervisor I was, and how I was going to be on a two week probation because of the circumstances. When I tried to explain the situation, she then tried to put the two other new staff members on a two week probation.

I immediately threatened to quit because I refused to let someone who has no idea how their store operates on a day to day basis tell me that I was a bad employee for doing my best under a time crunch. Her entire attitude changed and she tried to rectify the situation by feigned empathy. When I finished counting the nightly deposit, I went back upstairs to finish the tasks I missed as she requested.

I was told that I was to never sweep our floors and to only use a vacuum (that was missing the attachment to actually pick up debris on the floor) upon patronizingly demonstrating how a vacuum works to me, Tara stuck the dirty running vacuum hose to my cheek to prove to me that it worked.

Save your money and eat somewhere else.

Laetitia

I love this place. The best time to go is early in the morning when it’s nice and quiet. I love when they have Jazz music playing, which adds to the modern, contemporary decor. Most importantly, however, is that the baristas are friendly and they know how to make great-looking and great-tasting lattes (even with soy milk!). I wish the prices were a bit lower so I could go here every day

Harper's Journey (Paula Harper)

What an OUTSTANDING coffee shop!!! Awesome ambiance, right in the heart of downtown. The menu has SO many options! Great milk alternatives. OUTSTANDING service. The cappuccino and espresso cooler with oatmilk is SOOOOO DELISH!!! Though I am a diehard Starbucks fan, I must admit, this spot is in an entirely different league!!! We will be back on our next trip to Iowa!!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload