Zero Degrees

We order Zero Degrees often as a Double Dash on Doordash. The bubble tea and smoothies are delicious. I also love the snow ice. I've been in person once before and it's nice, but a little small.

The food was amazing, however I was having difficulty on knowing what I wanted to order so when I asked a question a male worker came up started screaming at me to the point I was in tears. Then proceeded to go to the back where they cook the food and call me names and talk so bad about me that everyone in there could hear. I’ve never had any problems like this before and i’ve always enjoyed the atmosphere. I however do not enjoy being screamed at when trying to order by someone who wasn’t taking my order.

Made my order wrong and wouldn’t replace it. They said sorry that’s wasting. Since they didn’t have my strawberry flavor after I ordered they said I get mango and didn’t like the flavor. Ended up throwing my drink away since they wouldn’t replace it. Waited 30 minutes for two drinks. 2 customers in front of me also had their orders wrong. They were out of almost everything. Don’t waste your time or money here. Very rude Chinese lady at the front.

The drinks are never consistent in flavor. It changes according to the person who is making it. I had milk teas that were either too sweet, too watered (or milked) down or too much ice. It’s very rare that someone gets it just right. I always order the same drink and purchase from them at least twice a week.

Ambience music matches the food well: both are sad and cold. I ordered tonkatsu ramen and my husband got fried pork with rice. My meat and eggs came cold, as well as his rice. The bamboo in the ramen tasted really weird too, I couldn't eat it. The fried pork was good but not worth the trouble. We ordered butterfly teas that are basically pricy sugar. We won't be coming back and if you're looking for good food I suggest you try somewhere else. The place was also super dirty.

Rude and disgusting! The staff is some of the rudest I’ve ever encountered in Bloomington! Not only are they rude but they are so slow! There were two people in line and we all ordered only drinks and it literally took 20min! Seriously?! There was no sense of urgency by the employees. The building is also filthy! Dirty ceilings, dirty walls, sloppy looking employees and their parking lot/lawn was filled with trash! Never going back here again! Gross! 🤢 I feel bad for the owner because I’m almost positive the girls working were definitely not the owner…making the business look bad.

Lychee milk tea was great! Came out quickly also. The tonkatsu ramen however took 25mins to come out and while the broth was delicious, the egg and meat were both ice cold which made the dish less than appetizing. I understand precooking the meat, but at least heat it a bit before serving. Also strange atmosphere for a place like this. Dead silent with no music or sound at all besides the employees talking and the one tv in the place was off. Only reason giving 2 stars is for the tea

Ordered to pick up. The lady working refused to fulfill my order because she didn't have time. My order was over $40.00 and she would not refund my money or give me my food. I waited over an hour. Terrible customer service.
Ate there one other time. Curry chicken tasted like it was out of a soup can.

One of my favorite places to get boba and ramen, staff are always super friendly every time ive been in and food is always fresh and taste amazing

Fast and friendly service. Delicious boba teas!!