New Moon Cafe

I used to love the food and service here but the last few visits have been awful. Today my partner and I ordered Tuna melt with no cheese (as I am lactose intolerant) with tater tots and a roast beef burrito deluxe. The server placed our orders in front of us and took off to refill my drink, while he was gone we noticed that I got fries instead of tots, there was cheese on my tuna melt, and my partner’s burrito was ground beef instead of roast beef. When the server brought back the drink I asked if they were all out of tots and he said “yeah” and then I said “I think there is cheese on my sandwich” and he turned to walk away and said “there shouldn’t be because I wrote no cheese.” My partner waved another worker over and explained our situation but before he could even talk about what was wrong with his food, she took off to the kitchen. She came back and said that they are remaking my order and I told her that my partners food is wrong as well so I just wanted to be compensated so that we may leave. She left to talk to the boss on duty and then came back with our original server and a tuna melt and tater tots. She apologized and said that the server did nothing wrong and that the boss on duty messed up our order. I stated to them that the food was not checked before being brought to us and that we were not asked if the substitutes were okay. The boss on duty came over and told the other two to leave and stated to us “if there is a problem with your food, then don’t pay for it” and then walked away. Very dismissive and I am very disappointed.

Most busy we have seen the place. But food was still great.

As I am a traveler I wanted to find a place that was similar to home. And I was absolutely blown away by the kindness of the waitress, and the food was SUPERB! I have no complaints. When I pass through here again, I will definitely be coming back!

Nice vibe, good food and music! Had a singer in with good vocals too

If you like dirty, and no service, this is the place for you!! Waited a half an hour for a coffee refill, waitress took my son's lemonade to refill it, and forgot to come back. We were there 05/16/21 from 10 to 11:30 am.

Prices about $6-10 a head We ordered almost $80 in food everything got a thumbs up in our family besides one thing the Monday special goulash which I would suggest taking off special for something else more appealing it didn’t taste like genuine homemade goulash. Will be back!

LoL read the reviews and they made us want to try it. Don't believe we have seen the waitress that is overly friendly LoL but all the ones we have had has been great. We love the food, come in on the weekend's always friendliest people. Plus we looked good paint job and floor boards everywhere.

Awesome food Awesome service !!!
Love this place !!!
I can never get past the grilled Mac and pulled pork bbq sammich.. its the best.
9/23/22 great late night dinner and awesome live entertainment.
Another great visit 2/21/23
Great food and entertainment

Good good and prices. Only could do carry out lost one star because we didn't get our eggs.

Nice little quiet hole-in-the-wall with good food and good people