The Cocoa Bean- Bakery, Drinks, Ice Cream

I love the cupcakes and Italian sodas here but I've had some pretty bad experiences with the staff members. On my most recent visit I walked in right after someone else and they refused to sell me a cupcake even though it was ten minutes until closing time and they were willing to serve the people in front of me. If it was a sit down restaurant I would understand but all they had to do was give me a cupcake which takes three seconds.

The flavor was quite delicious of their chocolate cupcake. I really enjoyed it! It was totally dead whilst the rest of the plaza was full of people on a Saturday night.... weird right? The staff was friendly. The reason I'm giving this an (average) rating of 3 stars is because of the odd scent in the building and the inconsistency in cupcakes. If you look through the glass display, you can totally see how several flowed out of the paper. I expect this when baking my own, but not when a company does this for a living. My other minor complaint was how few flavors they had available when compared to other companies doing this similar line of business. I think I saw a sign on the way out that said ice cream but where was it? Am I blind? I'd definitely recommend giving them a shot, but I would rather try another cupcake shop for a future visit.

The drinks are way better than Starbucks! I have never been disappointed with anything I buy here. The staff are amazing and very helpful.

If you are looking for a nice, well-managed, petite place to hang with some friends, this is the place. Grab a cupcake and sit down, or take it to go. The cupcakes make lovely gifts and are delightful. I've rarely tasted cupcakes with this quality. The staff are very helpful, and I appreciate their patience when I'm indecisive. While the prices may seem a bit high, the delicious, rich cupcake you get in return is worth every penny.

Cute place tasty cupcakes. I will say we went later in the day and selection was limited. That’s to be expected right before closing. Will be back here again.

My family and I thoroughly enjoy Coco Bean! Personnel that run and operate this establishment are some of the nicest people with friendly attitudes and welcoming to everyone that enters. Every time I’m in Idaho Falls I stop and have a cupcake or ice cream. Anyone that uses Reeds Dairy’s ice cream and then puts Coco Beans cupcakes mixed in it, is a genius. You won’t find a better environment, cupcake, cookie, ice cream, and cake pop in Idaho. Guaranteed!!

My two sons and I picked up a dozen cupcakes yesterday for my husband's birthday since they are closed on Sundays. So the bakery/shop itself is cute and clean and the italian cream soda I got was pretty good. Since I didn't call ahead I had to pick my dozen cupcakes from the cupcakes in the case. We got a variety and thought the cake itself on all but one flavor was a little dry and very crumbly! As another reviewer said, LOTS OF FROSTING!!! It was delicious but almost over powered the cake. Honestly for the $40 we spent we were pretty disappointed cupcake wise. The staff was ok, quick but not very friendly. Overall we might give it another try, definitely gonna ask for the freshest baked cupcakes.

I am BEYOND impressed! We had a miscommunication with Mother's Day gift for our community and the Monday before Mother's Day we called requesting 125 cakes pops. They had them done by that Thursday and they look AMAZING! I was very rushed while picking them up and the employee was incredible! She took payment over the phone and offered to run them out to my car to save me every second! Very very impressed!!

I think it is well understood that these are expensive cup cakes and other items, so don’t plan on being cheap if you want to go here.

The cupcakes are not bad, but the frosting is the secret. It is amazing and there is always plenty of it.

Recommend if you don’t mind paying for a tasty treat.

This place is literally then best ever my family loves it and misses that it’s no longer in Provo. Every time we go to Idaho we stop here to get frappes. One of my favorite places of all time. Sometimes when I’m sad I sit and think about this place and all the delicious things and get happier and sadder all at the same time! 10/10 recommend and that’s why I’m doing this haha