The Coffee Bean & Tea Leaf Manoa

Manoa Marketplace is Charming and away from crowds and so the Coffee Bean and Tea Leaf up there is small but has some nice outdoor seating. You don't feel like you're being surrounded by tons of people. I find the coffee that they make to be excellent, far superior to anything Starbucks can do. Besides there's a Safeway right next door so it's terrific you can do your grocery shopping and have a coffee or have a coffee BEFORE your grocery shopping. However when the students are at UH be aware that there may be a lot more crowding at the coffee shop than otherwise.

TERRIBLE SERVICE!!!
I ordered a "hot americano" and they gave a "2x machiado", I ordered the largest size cup and they game me a smaller one.
When I try to tell them they had the order wrong, someone else came, an asian looking guy who I believe was a supervisor, and he told me that the order was right, implying I was laying to him. I said: "no, that's not what I ordered". He insisted: "yes, that's what you ordered".
Now, he was not the person who took the order, so he has no way to know what my order was. I insisted the order was wrong so he went to the office to look for the ticked.
About 15 minutes later he came to my table, where I was waiting with nothing to drink and simply said: " we got you what you paid for, if you want a hot americano, you have to pay an extra $1.05"
At this point I was very irritated. I have been a customer at this place for years now. I thought they could have, as a courtesy, simply gave me the drink I wanted, specially after I waited soo long, and the error was on their side.
I am foreign and I do speak with an accent. I imagine the girl who took the order didn't undestand me and took a guess. She never said something like: "excuse me, I couldn't undestand what you said", she just gave me whatever she wanted.
Finally I said: "it takes too long to get a coffee here" and I asked for a refund. This guy, whos name never told me, acted like making fun of me and while he was giving me a refund he had a give smile that he kept all the while.
I felt very disrespected. This guy was truly making fun of me.
If you don't care for my business at all, you'll never get it again.
I'll get my coffee at Sturbucks from now on where, everytime I go, they call me by my name, and they know what my drink is.
Your service is lousy.

One of the best coffee shops on Oahu. You really get a sense of the old-school here. It's hard to explain, but it's just a much different vibe than the dark nemesis across the street, with their over-roasted charcoal flavored beans. If one closes their eyes, they can image they are in SFO or Seattle...

Awesome coffee and tea. I absolutely love coffee bean. Way better than Starbucks by far

I find that this location is phenomenal. I love that all of the baristas are so friendly and kind and that they are rarely understaffed making the experience quick and easy. The coffee is delightful and flavourful and there are many options to choose from. I would 10/10 recommend this Coffee Bean & Tea Leaf location. ☕️

If you ask for glass coffee mug, they have ONE! Liked the bacon Swiss croissant, and small Americano. Satisfactory for the small size lunch I was looking for while repairing Htelom phone lines on Manoa rain.

Just stopped in to grab a quick coffee. Unfortunately, they were running low on half-and-half, so I ordered my coffee with milk in place of half-and-half. I just wanted the cold milk to cool down my coffee a little. The guy ended up steaming the milk for me (which isn't what I wanted, but bless him for trying). I appreciate the thought, though.

Not as popular as the better known mermaid shop but a good place to purchase small bites and caffinated drinks. The lines here are usually shorter and never too busy so thats a plus.

Haven't been here for awhile but I still enjoy their blended drinks, sandwiches, and wraps. Too bad they no longer offer the blueberry blended drink. It's one of my favorites.

Dine in is open now (4/5/22). Friendly staff and always welcoming. Mask not required while dining in. The coffee bean app is still not accepted here