Bagel 13

I like egg and bacon on everything bagel.
And Ice French Vanilla Frappe without whip cream...

The staff is always very pleasant. They have a nice variety of bagels and they offer bialys. They used to carry a very good chicken salad but they don't make it anymore the same. That's really the only damn thing about it. It has a nice atmosphere to.

Super friendly service I've been here twice now the first time I just got a bagel with cream cheese and it was awesome!! this second time I got the bacon egg and cheese bagel with a smash brown and yuck! I did not like the hashbrown at all and I could only wat half the sandwich there was no flavor I just felt like I was eating a soggy tough bagel with tiny pieces of bacon on it and I was so looking forward to this sandwich!! all in all they're okay I would go back just not to get this again

Manager on duty today is putting random items in uber eats orders and doesn’t even let the customer know that they don’t have what they ordered or if they wanted a certain item that it cost more. If they would have just called I wouldn’t have mind paying extra or the correct price for muffins but instead she just decided who cares just give them whatever which matched her attitude. Poor management and I know there’s better people to run the store since the last time we ordered the lady working at that time called to confirm our order. I love bagel 13 always have this is just another employee who doesn’t care about their work even in a times like these.

Our visit the other day was not as good as our first visit, both visits were within 10min of opening the store. First visit 5 stars and this visit is rated 3 stars for the following reasons. Lox bagel 2 slices on the bagel whole bagel it felt cheap. There was no creme for the coffee just the syrup which was good but you need the creme to smooth it out. We also ordered a 6 pack of bagels and another sandwich and those came fine and tasted good.

Came in no one acknowledged me even when I asked for help and if my online order is ready, someone else walked in right up to the pick up counter (where I was standing) was greeted and received their online order. Finally someone acknowledged me standing there for 15 min to find out they gave my order to someone else. The employees then continue to bicker at each other. Waited another 5 minutes for someone to tell me if I was going to get my food or not, finally the cook (I'm assuming) came out and apologized and tried to make things right asking what the issue was (I told him I just want to get my food and go).... I'm still waiting for my food.
UPDATE: Finally got my food and rushed back to work ( being now its been 45 min since i placed my original order) and they gave me the wrong bagel!!! This place is a train wreck

Going down hill fast. Service is slow. Coffee always taste burnt or old. Just went this morning and both bagels were hard like they were stale. I would've given less stars if it was an option. I've been going here since they were across the street but I've had my last bagel from this place. If the owner sees this its definitely the staff. You need to hire some people that care.

Excellent! When B13 opened I knew it was going to be one of those places I would go on the regular, and I was right. The bagels are fantastic, the smoothies are delicious, and the service is friendly! Having been numerous times for breakfast and lunch as well, I couldn't recommend this place more highly. Sure, at the rushes it can get a little backed up, but it's worth the wait for a classic Eggle Bagel and warm, house-roasted coffee.

Regular customer. Food is always hot, nice employees, and accurate orders. Good place to stop for a quick breakfast!

The food is good enough, but the service was super slow! Maybe somebody didn't show up for their shift, but the lady taking orders was also helping in the kitchen and taking food out to tables when it was ready. If I would have shown up at a weird time, I could understand not having enough staff for the off-chance that a crowd came in. We were there a little before noon on a Saturday with maybe 4 people in front of us and we waited about 10 minutes before we even placed our order. Too slow for my taste.