Crema Gourmet Espresso Bar

Potential to be a locals favorite, they need to improve management and cleanliness. The food is great and at the right price. The only issue I see is people waiting for tables to be cleaned, tables poorly cleaned and unswept floors. Good recommendation would be to skip the underwhelming bacon and definitely order the side of roasted potatoes.

Love it best place so far for breakfast and pet friendly

The quality of service at this place is getting worse. On weekends it is chaotic with long lines, food orders on site super delayed and on several occasions, as is my case, lost and never served. The food is good but the experience of going or ordering is no longer pleasant. On the three occasions that my food order has been lost or delayed more than 40 minutes (we are talking about eggs and bread) I have not received a single apology or at least one response from service.

Great coffee and excellent service. We went today and the service was as good as ever but ... the sandwich I ordered was a disaster, completely different were I ordered. Will try again next time.

Waited over half an hour for one sandwich while 10 employees stood behind the counter chatting and two in the back actually working. And they still got the order wrong. The long wait time is a common occurrence. Not good when on a limited lunch break schedule from work. I won't be going back.

If I could give this place minus 5 stars I would. We so wanted it to be good, but unfortunately the negative comments about service are completely accurate. The manager who said his name is Diogo seems to be the main problem. After numerous mistakes making only 2 coffees Diogo stepped in, and turned a slightly bad experience into the worst customer experience we have ever encountered. Do yourself a favor and go to any other coffee shop in Brickell.

I love this place. I already come a couple of times and it is very consistent. Food is really tasty and healthy. Well prepared with excellent ingredients. The service is really kind and fast. The sitting area outside is a plus! A place that doesn’t let you down. My pick: Quinoa bowl, add chicken.

Best coffee in Brickell!! This place makes the fullest body / most flavorful coffee for the same price as the coffee chains a block away. Pair an iced coffee with a pancake breakfast and you have yourself a new weekend ritual

Oh goodness I want to love this place (the food is quite good), but the service is just so so poor again and again. We’ve been at least 10 times and the last 3, part of our parties order was forgotten-yesterday two of the four people in our party didn’t eat until an hour later. No one seemed to be apologetic or care…such a disappointment. We won’t be back again 😞

Was excited for it to open, advertising great food and bottomless drink options. First time coming, many options were not in stock. Food was completely underwhelming. Gave it a second shot and concluded won’t be coming again. Will wait awhile for a simple order that will probably be wrong or cold. Advertised bottomless but doesn’t even serve alcohol. Run poorly with low quality food. Another Brickell spot that will come and go within 6 months.