Bagel 13 - Melbourne

Food might be good but. They completely forgot to put cream cheese on the bagel or on the side. Really sucks getting a dry bagel. Tried to call them i just got hung up on. Order from some where else.

The bagels are really delicious. But they usually run out of bagels by 11: 00am.so go early. Counter help leaves a lot to be desired and they need to clean their place a little better.

First time visitor. This place is filthy. Every table had crumbs or spilled drink on them. Floors were littered with paper and food particles. I'm the only one here so they can't be too busy. Orders are taken by the register girl who yelled from the back room. When she did finally come to the register, her attitude said she wasn't really into her job. She plopped the receipt and pen down on the counter and walked away. Who runs a business like this and expects repeat business?

Very clean, great customer service. The staff came out and checked on us several times. Bagels were great. The restaurant was very clean and decorated nicely. Our family loved the couches. We will be back.

I came in around 12:15 pm on a Sunday. The place looks dirty. They were out of most bagels and various bread for sandwiches.

Two young people made up the staff. The boy was delightful but the young lady was in a rotten mood and it was evident. She began crying when she was overwhelmed with two whole orders.

I ordered a sesame seed bagel and it had to have been 2 days old.

I’ll never return.

Bagels good, watered down coffee. The way they market the cold brew is a dark brown strong coffee, as should be. Mine was so watered down it had a transparent look. I decided to trade out for a regular coffee. If the establishment is focusing on bagels, and coffee is not their thing, that's okay. But to charge 3.00 for an iced offee that tastes like water is not cool.

Order a breakfast dinner thru Doordash and a cinamon roll was missing. The bag was sealed and per the merchant all 3 items were inside de bag.
I contacted the Doordash driver and he went back to the store to check on the missing item and per the driver they treat him rude and he end up paying for the cinamon roll. This Dasher brought me the missing item and asked me to contact Doirdash in the future for missing itemd on my orders.
What ashame on Bagel 13.
I rather irder from Eintein Bagels in the future.

Tried to go here for a quick lunch. I wish the quality of staff matched the food.

As I walked in the front door, the main and only cashier was standing right outside smoking a cigarette.

I walked in, no one greeted me. And then I left because I’m not waiting for someone to finish their smoke so that I can even order.

Really sad to see this place go downhill.

Great service and unfortunately had to witness a very rude customer. I felt so bad for the girl at the counter although she handled it VERY well! Obviously the rude customer has never had to work a job like this because she would probably have been more understanding about them beeing short handed/busy. And they cant help it when there are company policies they have to follow! Keep up the good work!

I spent years in New Jersey (Soprano land) where a breakfast staple is Taylor Egg & Cheese on a bagel. I was so Happy when my daughter introduced me this place and I spotted the magic word "Taylor" on their menu board. Their version of one of my favorite sandwiches did not disappoint. I will be back many more times. Actually I have already been back. Oh. The bagles are good and fresh too.