Bay Islands Coffee Company

My wife and I decided to stop by and check out the coffee shop on our way to drop our kids off to daycare since we pass it all the time and we are sure glad we did. I mean it when I say that the chai tea I had there was the best and I’ve even had it in India. The wife had a breakfast sandwich that was supposed to be a croissant but ended up being a bagel but weren’t disappointed because the bagels there are just as good as the ones we would get in NYC every morning. We will definitely be returning minus the kids so we can spend more time enjoying the drinks, food, and company together.

Absolutely my favorite coffee in Gainesville. Service is limited to the fact it is so tiny, so it’s definitely not a place to go if you don’t have a minute to spare. Wait time can be anywhere from 10-45 minutes in the drivethru. Yes, I have waited almost an hour before on a Sunday when I had nothing else to do. I love the coffee that much.

I love this place! Frozen monkey is a must have and the Berry Blush smoothie is just wonderful. You can even text them your order.

Delightful little stall in the middle of the parking lot. We were intrigued so we ordered a hot chai, a smoothie and a breakfast sandwich and WOW everything was delicious! The chai is just the right amount of "seasoning" and was a generous portion for the price. The sausage egg and cheese croissant was tasty and cheap, and the Maui smoothie was PERFECTO! What a pleasant surprise and we will for sure stop here next time we are in the area. Be wary it's just one person so bring your patience.

Have loved this place throughout my entire time in college but recently the wait times haven’t been worth it. New hires take far too long to make the breakfast items and frankly, they’re not as well made as when the owners are there.

Just today was waiting in line for 30 minutes only to finally pull up and be told that they have to close for an hour.

The two owners of this place have done a tremendous job of keeping loyal customers, but these new hires are slowly getting rid of us.

Hoping these issues are fixed soon.

This is the best coffee spot in Gainesville, coffee is always perfectly sweetened, pastries are great, and the people are friendly. (They also have dog treats <3) Wait times can be long but you’re literally buying coffee from a tiny shack in a parking lot that fits one person in it. This ain’t Starbucks ya silly goose.

Rude staff. Ordered my coffee first before my food, didn’t think anything of it. She walked away as soon as I mentioned what coffee I wanted so I didn’t have a chance to order my food at the same time. So once she came back with my coffee I ordered my food, and she rolled her eyes. Asked me to order my food first with an attitude instead of kindly. I’ve never been here, how was I supposed to know that ordering food second was gonna be that big of an inconvenience for them? Throughout my wait time I never experienced any kind social interaction for the sake of customer service. She talked to the guy next to her as if I wasn’t there the whole time, and wouldn’t be surprised if she did the same for every other customer. Don’t plan to be back just to avoid this lady.

Love the food and drinks and everyone is super nice, but today when I ordered the batista did not like that I ordered my drinks before my food and told me "so for the future, order your food first". I've ways ordered my drinks first so I didn't think it was a problem, especially because I ordered everything together and she didn't even start making anything yet. didn't realize it would be such an inconvenience, my bad.

I was literally at this place 10 min ago. Standing in line with 2 people in front of me and one car in the drive thru. Thinking to myself I was going to be next after the car leaves, nooo another car pulls up and she proceeds to take their order. Never acknowledged me once. I said excuse me but I was here before they were. This little girl says to me drive thru takes priority, and she will be with me as soon as she can, by this time there were 2 more cars in line. I wasn't waiting that long.

I can deal with the long lines at this place and the mildly rude barista but today I was handed my coffee without the top securely on and it spilled into my car as I grabbed it. I stopped my car and got out to tap on the window because they already closed it to ask for napkins (because I don’t know how they didn’t see the coffee spill, but hey mistakes happen) and I was given THREE napkins to clean all the coffee in my car and a meek sorry as they shut the window again. Customer service means something especially when your customers are waiting 20min in line. If you’re going to pay for overpriced coffee, there are a bunch of places in Gainesville that would never treat you like that. I won’t be back.