Baker's Dozen - Norwich LLC

I want to love this place but the staff does not listen to orders. They mess my order up every single time I go here. I order a bacon egg and cheese bagel. Not very difficult. I enunciate at the speaker and confirm at the window and it's still wrong every time. I love to support local businesses but it's hard to come back to a place that doesn't care to correct their issues.

Bakers dozen in Norwich is terrible waited 10 minutes in the lobby for a sausage egg and cheese smfh 😡😡 then she proceeded to put bacon on it instead of sausage is it that hard it’s written on the bag in front of you. Then when I opened it up there’s no cheese on it you’re f$&king kidding me that just got launched out the window in route 2 Baker’s dozen in Norwich epic fail you suck!!!!!!!! Not rocket science to make a breakfast sandwich.

Good food great prices ...beats Dunkin any day 😁 come check it out..great service aswell

first time there today in drive through, everything tastes delicious + fresh, and the service was quick and friendly. reasonably priced as well, i’ll be making more stops here for sure! 💛

Always great, (Most of the time) Something is wrong today! I must change that word great. Black coffee with no milk with a lot of coffee grounds in it
What happened to the best place in Connecticut?

Great coffee, great service. The Fat Boy is my favorite breakfast sandwich to get there before a long trip.

Del's frozen lemonade is not frozen at all.. just syrup and water.. over priced water!!!??? This location is lacking , not the workers it's the equipment..

As Dunkin' continues to decline it's great to see a place like this open up. Great iced coffee, bakery items, and friendly staff. Would recommend and will be back.

Much better coffee than Dunkin. There needs to be a lot more Bakers Dozen coffee shops in CT.

Theyre staff is always wonderful and their drinks / food are a much better than dunkin.