Baker's Dozen - Norwich LLC

I frequent here 3-4 times a week. It's always been great- until the past few weeks. Been hit-and-miss since then. Wrong orders or lattes that were always so great were now so-so. Lattes with a watery taste or not much flavored syrup. Today was the last straw. I ordered a hot latte and a toasted bagel with cream cheese. The latte was watery and the bagel wasn't toasted. Don't know what happened here, but will not be returning.

The sandwiches are mediocre, could get the same taste and quality at dunkin. Ordered a croissant plain and it was hard and stale. I’ve never been impressed with the food there. Very Nice people who work there though.

It may have been my first time stopping by, but it won't be my last! Great donuts and great coffee. They also have fairy free creamer, which I always appreciate.

We just pulled out of bakers dozen the girl working the drive thru short brown hair was absolutely rude and could not have been more obvious that she didn't want to be there. Not only that but we ordered hash browns with a sandwich and she literally just threw the hash browns in the bag on top of the other food no container, wrap or anything.

The fat boy sandwich is amazing!! The staff is so friendly. Im so grateful that we have one in norwich now. I use to go to Dunkin Donuts all the time but I don't anymore because I've found a new place to go.

I am pleasantly surprised by this establishment. I decided to give this a try because I had heard many good things. My coffee was hot and delicious. The sandwich I ordered was legit, not a Dunkin donuts product whatsoever. I will definitely be going back for coffee when I'm in a rush especially since this one is on my way to work.

i don’t know what happened... i came to bakers every morning and it was always fantastic awesome coffee. now the past month i’ve gone a handful of times (now out of my commute) early around 7-7:30AM and it’s absolutely awful. I get the same coffee every time, and lately it’s been water. last visit there was once ice cube in my iced coffee, just to realize i had a cup of water and not iced coffee in my cup. today was the last straw, another person tried my coffee that i’ve praised over how good it is and literally spit it out. i even got them a regular coffee and theirs was just as watery and awful. I have noticed that if i go around 10:30-11, there’s a 70% chance i’m getting a good coffee again but it should be as good as it always was in the mornings! unfortunately, i’m going back to dunkin.

Where Starbucks meets Dunkin', yet a personal feel. But better food and coffee. Don't get the cold brew. Definitely try the Fat Boy. Wish they delivered.

My girlfriend and I love this place. The food is always good, and the coffee is always good. When you ask for a hot light and sweet, that’s what you get. If you go to Dunkin’ Donuts and ask for a light and sweet, they take a big fat sh!t in a cup and give it to you. Or at least that’s what it tastes and smells like. If you ask Dunkin’ Donuts for a bacon egg and cheese on a bagel, it tastes as if they gave you a dead mouse they found in their storage and stuck it in a burnt bagel. Thanks for not sh!tting in coffees!

I was going to the DD right next door until I found this place. The coffee and bagels are much better. Ontop of that the people were actually friendly and didn't screw up my order. Im definitely glad I found The Bakers Dozen.