Tierra Mia Coffee Drive Thru

Customer service was rude! I tried to place an order to go, in the store. As soon as I opened the door I just heard several employees yelling "patio only". What does that mean? Should I just seat down outside and wait for someone to place my order or can I only drink/eat outside. So I asked what "Patio Only means". Once again I get about 3 employees yell at me "Patio only!". They don't even have a patio. They have a small sidewalk and with a pair of table/chairs. Tierra mia should have a sign that states "DO NOT ENTER!". And the employees should be more Clear and polite with better communication. They made me feel awkward! So I just left and went to Star Bucks, went inside placed my order to go, was greeted very nice by a single Starbucks employee and then I was on my way . Starbucks was easy and without the rudeness. I like Tierra Mia coffe, but customer service and communication is bad. I don't like anyone yelling at me, I especially don't like it when it's the whole work crew.

There’s no people, not a busy hour and they have no clean dishes to serve. Come on. Sorry but not the best.

This location literally sold out of every pastery....like who in the heck is their inventory manager? Restaurant etiquette 101 "Never run out of food." The drinks were good, but the dude that took our order was Speedy Gonzales rushing us to order and then when he repeated it sounded like he was mumbling.....smh.

First off the lights were broken on drive thru menu. Had to use flashlight just to read it. Secondly, the person taking order was pretty rude. No customer service at all. but will definetly not go to this location again.

Coco Loco Lattes are my fave! And the tres leches muffins are deliciously moist and balanced. No too sweet.. I only gave 4 stars because the drive thru was crazy long.

Most of the drinks they make are too sweet and you actually lose the flavor or the essence of the actual drink

Nice coffee place with lots of choices. Weather you want a blended drink, smoothies, regular coffee, latte, or anything else you can get it here. Lots of different pastry options too. Everything we had was delicious and we will definitely come back here again. This location had a decent amount of seating from regular tables and chairs to couches. The staff was friendly and helpful. It did take a while to make all our drinks but they were on the busy side. This location does have a drive thru.

The drive thru sucks. 30 minutes in line and counting!!!!!! How long does it take to me coffee?!

I love Tierra Mia so much, everytime I get the opportunity to be in town (mind you that's 1,237 miles away from the nearest Tierra Mia), I stop by. This time , however, I stopped in an hour before close. No big deal right? Wrong. Can't have what I've been looking forward to for 2 YEARS (thanks COVID) because, "We already cleaned." Ok? I ask, "What time do you usually stop serving people XXX?" "It depends.." Ma'am
excuse me, depends on what??? When ya damn well feel like it?? What kind of inconsistent business model is that?? I have half a mind to call their manager and ask what the ACTUAL corporate time for clean up because boy was I disappointed. I said, "You know a sign would be nice.." I ALSO attempted to maybe ask for a different drink which resulted in a ridiculous a** answer, "Yea we can make that but only one." ???? If the issue truly was cleaning wouldn't me ordering two hot chocolates just require the re-usage of the same prepping tools???? How does that even make any sense??? Then when I expressed my desire for a sign I got a, "Actually I **can** make that drink for you really quick." Ok so which is it????? BUYERS BEWARE!!

I like how they have drive-thru but for some reason their frappe's don't taste the same as other locations. I have ordered the Coco loco frappe and it didn't have the small chunks of coconut they usually put, it had a bland taste like they just added water to it, it happened twice and I don't look forward to experiencing it again. Not sure if it's b.c of the drive thru that they just rush the drinks without properly making them but they need to pay more attention to detail on their drinks.