The Coffee Bean & Tea Leaf

As i was walking in, a customer told me she forgot her mask as my fiancé was running back to the car to get our masks. i walk in and a rude hispanic lady screamed you need a mask to come in, get out now. i could hear the nervousness in her voice like she was waiting to yell at me as i was talking to the other customer whom didn’t have a mask, was served and walked out with her coffee. This customer verbally expressed to my fiancé and I she forgot her mask too. I explained that my fiancé was grabbing our masks from the car, but i felt like she discriminated against us because we are different ethnicity? I don’t understand why she served the other customer without a mask but the moment I step into the store she screamed at me to get out? Put it this way, i decided to go to starbucks even though i prefer coffee bean and I will not return to this location while i’m visiting in California. You just lost my business and I will tell everyone about my experience. Discrimination is NOT okay.

Will never go here again! I have been a loyal customer for years! Today I go in and these 2 punks tell me they can't serve me cause I'm wearing a shield not a mask that they want. I told them I've worn this in here plenty of times they told me get out they will not serve me. I havw a medical condition that doesn't allow me to wear a mask so I wear a shield. This is discrimination against someone with a medical condition. The mobile ordering was disabled so I couldn't even place me order like I always do on it. It is illegal to discriminate against someone's medical conditions. This place has always has the worst customer service i will never go back and will be on the phone with corporate asap!

I like The Coffee Bean over Starbucks but there's only one and it's not located in the most convienent location . There service is hit and miss as well. I'm here today and I've been waiting over 20 minutes for my drink. Only 1 person working. Not a happy camper right now.

I had previously written a review about being disappointed in this location. I’m not sure what has changed over the past couple of years, but they’ve really stepped up their game. I usually order online & my drink is always made on time and the employees are the bee’s knees. Now, I stop here every time I am in the area.

Love the teas the pumpkin spiced Chi is delicious. There oreo frap is delicious. Way better then Starbucks. In my opinion.

Too bad no drive thru but great customer service and drinks are always spot on.

This was probably the best “froufrou” coffee I’ve had in a while. If there was one closer to Lancaster I would 100% switch from Starbucks. I recommend that new cookies and cream dark chocolate coffee!

Jose Aquila is the best barista. He is so sweet with me and my family always. He is the only one who make my coffee right at this Coffee Bean.

It's OKI would go back again but just for the coffee they overcooked my sandwich But the coffee there is good

Jenny was great!! Her recommended drink was perfect, exactly what I needed! Thank you, Jenny! The 4 shots of espresso with hazelnut flavor turned out deliciously!❤️