It's again one of those stores which I was late to. The selection is very impressive, store has an excellent layout, lot of natural light to help you with colors, seemed to be very fairly priced. The store seemed to be a little under staffed for the size of it, but again with the pandemic they get a pass on this.
Cute and has a couple things your looking for. Not always busy which I like and has a good stock of something everyone will like. Will probably return once I get a house and not just for small apartment items.
I was not happy… They marked bins full of merchandise and even aisles with « 50% off Christmas sale» and « 75% off Fall sale » signs, when I get to the cashier to check out, first of all, there is no display for the customer to see what is being charged, secondly, I have to check my receipt to realize there was no discount on items I purchased in the « Christmas and Fall sale » and asked the cashier where is the discount? She replies « oh no, these items are not discounted » so I reply « why are they located where there is a sign stating there is?… She replies «that’s because we don’t have enough room to put all our merchandise…. Wow. Really?
First and foremost I was looking for patio cushions (that happened to be out of season) just three weeks ago and got two cushion chairs that were 50% off in the same area shown in the picture below.
However today's shopping experience was not that pleasant. I was directed to Kory a female manager who showed a lackluster attitude and a condescending tone when I asked how come my cushions ring up full price.
All Kory wanted to do was read to me the sign as if I was illiterate and could not read it my own self and tell me that the sign does not say "all" cushions.
I quickly had to tell Kory do not talk to me like that and it was clear by her demeanor that she was there not to help but to read a sign.
A sign that was very misleading when it has arrows pointing to a location.
But today I am supposed to based on the signage attempt to figure out which cushions are on sale again beyond a clearance tag because the signage does is points to where the cushions are.
But all Kory the manager could do was focus on the fact that the sign did not say all cushions.
It amazes me how a store such as this large can employ a manager that has no empathy or experience in customer service. Not a pleasant experience dealing with Kory today at all and I let her know that I would be attempting to reach corporate or a district manager to go over the shopping experience and interaction I had with their manager Kory.
What happened to customer service especially in times like these definitely not handled appropriately by Kory the manager!
First time visiting an At Home store and I feel in love. They have everything that you can imagine for your home and more. And the prices were amazingly lower than what I expected. Can't wait to go back!
Anil Maddimsetti
It's again one of those stores which I was late to.
The selection is very impressive, store has an excellent layout, lot of natural light to help you with colors, seemed to be very fairly priced.
The store seemed to be a little under staffed for the size of it, but again with the pandemic they get a pass on this.
Victor Rosales
Cute and has a couple things your looking for. Not always busy which I like and has a good stock of something everyone will like. Will probably return once I get a house and not just for small apartment items.
Thomas Moffitt
First time walking in and being able to see almost everything. Has a lot of amazing options for everyone in all price ranges. Will be back.
Sylvia Mousseux
I was not happy… They marked bins full of merchandise and even aisles with « 50% off Christmas sale» and « 75% off Fall sale » signs, when I get to the cashier to check out, first of all, there is no display for the customer to see what is being charged, secondly, I have to check my receipt to realize there was no discount on items I purchased in the « Christmas and Fall sale » and asked the cashier where is the discount? She replies « oh no, these items are not discounted » so I reply « why are they located where there is a sign stating there is?… She replies «that’s because we don’t have enough room to put all our merchandise…. Wow. Really?
Ron Watkins
Very Large inventory to find what you're looking for.We found very attractive cushions that fit our patio chairs
Ben Arnold
Everything you need for your home decor. A little pricie but not bad
Andrew Palm
Fantastic store. Great products at reasonable prices. 75% off all Christmas items on New Year's Day. Incredible markdowns on Christmas trees.
Richardson Schreur
First and foremost I was looking for patio cushions (that happened to be out of season) just three weeks ago and got two cushion chairs that were 50% off in the same area shown in the picture below.
However today's shopping experience was not that pleasant. I was directed to Kory a female manager who showed a lackluster attitude and a condescending tone when I asked how come my cushions ring up full price.
All Kory wanted to do was read to me the sign as if I was illiterate and could not read it my own self and tell me that the sign does not say "all" cushions.
I quickly had to tell Kory do not talk to me like that and it was clear by her demeanor that she was there not to help but to read a sign.
A sign that was very misleading when it has arrows pointing to a location.
But today I am supposed to based on the signage attempt to figure out which cushions are on sale again beyond a clearance tag because the signage does is points to where the cushions are.
But all Kory the manager could do was focus on the fact that the sign did not say all cushions.
It amazes me how a store such as this large can employ a manager that has no empathy or experience in customer service. Not a pleasant experience dealing with Kory today at all and I let her know that I would be attempting to reach corporate or a district manager to go over the shopping experience and interaction I had with their manager Kory.
What happened to customer service especially in times like these definitely not handled appropriately by Kory the manager!
Ben Gwin
Great place to lose your mind getting supplies for your home. Before I knew it we had spent over $300 for outdoor living.
Michelle Settecase
First time visiting an At Home store and I feel in love. They have everything that you can imagine for your home and more. And the prices were amazingly lower than what I expected. Can't wait to go back!