Copper Rock Coffee

Came on the weekend pretty late in the afternoon and there was absolutely no wait. There were a few people sitting outside and a couple working on computers inside. Large variety of drinks, and they had to drive through. Ordered a few ice drinks to go and they were very good. Coffee house had a nice atmosphere and was very clean.

My niece ordered an Ice Carmel Latte for the first time there. Liked it.

Great place close to the ThedaCare spine and pain center. We stopped off for a latte, breakfast sandwich and tea. All were delicious and the staff were very friendly and quick with service.

Came at a less busy time. I was working on a project with a classmate and we didn't have any problems doing so. Only negative would be the cashier forgot to give me my change (she gave it to me when I asked).

Food was very good! My picky father in law loved the club sandwich. Service was a little frustrating. They gave us a table number but the gal delivering our food completely ignored the numbers and served our food to the wrong table.

Great coffee and Chai. I had a slice of quiche and it was pretty good. I went there to work and it was very busy. It's a good place to have a small meeting.

I enjoyed this restaurant overall but the tea I ordered was EXTREMELY hot! I couldn't sip at all. I went up and asked for some ice and the girl looked at me annoyed. Seriously? I'm the customer right?

I’m actually really upset after my last visit here, there’s one employee I’ve had a few times who is always rude, irritable, and this time was sarcastic and I think purposely messed up my order? I came through the drive through, got a panini, parked my car, took a few bites, and realized I didn’t want the rest of the sandwich because it was blackened and tasted like charcoal. So I go through and re order, the second sandwich came out completely cold, cheese unmelted, and veggies still cold, It was a hot pressed panini. As she handed me the new sandwich she smirked and started laughing as she turned around to the other employees behind her. So I called for a refunded and I she answered and explained and she just gave me a short, “ok, do you want us to heat it up.” I heard another employee having to tell her to apologize when I said no. Maybe it’s her first job and she’s been having really bad days every time I’ve been here, but still. Doesn’t feel good to be treated like that by anyone and I don’t think there’s an excuse for it. On the other hand, the College Ave location has always been exceptionally considerate, employees are mature, and the foods always great. This Ballard location is unfortunately closer to my house, but I won’t be coming back after this experience. Picture of second sandwich below.

Some of the best chai in the valley. Love the relaxed ambiance to come and get work done or catch up with friends. Great drive through option as well. Staff are very friendly and helpful. Will definitely be back and would recommend to anyone looking for a great cup of chai, coffee or other coffee drinks!

Reasonable prices on the "fancy" coffee drinks. I would say avg of $1 less than other branded coffee shops. Flavors are great, not weak. Coffee is smooth, not bitter or acidic.