Went to get a drink, first of the 2 girls ignored me for a good minute. Then came to take my order with an attitude. When I asked if the unicorn redbull was good, the baristas response was yeah it’s okay. So I told her she didn’t sounds very convinced. To which she replied “redbull doesn’t excite me.” Even if it doesn’t why would you say that to a customer that you are trying to sell that very thing to. Beyond annoyed. Second time I have a bad experience there and I’ve only been there 2 times.
Wish I got the girls name who made my Nutty Yeti today. You blessed my mouth with the BEST one I've had since yall opened here. Thank you, Bless you. ✌🏻🫶🏻
This has become my go to in the morning. The girls are lovely, they remembered my drink on the second day, coffee is good, and it’s cheaper than Starbucks and some stands around town. We went this evening to grab hot chocolate after doing Christmas festivities and the lady working wasn’t very nice. She also made our beverages wrong, cold when we asked for hot, and she gave us the wrong size. Before we could say anything she shut the window. We contemplated on turning around, but decided to just go home. I doubt she would have opened the window if we went back. Drinks were dumped as soon as we got home. Definitely do not recommend going in the evening, especially at around 8, but recommend going in the morning.
AMAZING!!! the baristas know what they're doing and they're great at their job. they have amazing customer service and their coffees are priced very well. each sip is worth every cent!
I had been wanting to try this coffee stand for a while now. When I saw the reviews though I was disappointed and was about to not even bother. But there was one review that said it depends on what time of day you go and who you have. And to give it a try. So I thought why not! Especially cause it sounds like there is a girl that works there maybe at night who is rude and not good. So seeming how I go in the morning I wasn’t too worried. SO glad I went!! It was quick and the coffee was amazing! I got a smaller size cause didn’t know if it would be good. But next time I am getting a bigger size I loved it!
Terrible customer service! The barista that helped me acted very stuck up & then I went to pay with my $50 bill for our drinks that were $10.67 & instead being like “oh let me pull some money out of my tips” or whatever they just let us go. I told them they should have a sign that says that and she said “oh we actually do it’s right here” you could barely read what that sign said. I bet the next car she told them before they even ordered that they had to have small bills or exact change. I really liked this place & the coffee but I will never go there again. Plenty of other coffee shops that have nice & understanding employees.
The prices change from day to day even when it is the same people. There is a pair of employees who are great; however, when they aren't there I regret going because the rest of the employees always forget some part of my order and are so unapproachable that I don't want to even try having them make it right. On those days when I go there I can't wait to leave.
I have missed Bigfoot Java since I moved from Auburn back to Yakima. And I was so excited when I found out Yakima was getting a location. Faster service and better coffee, and better prices make this place a wonderful place to get your caffeine boost. They have muffin tops (banana nut is my fav) as well as other snacks. Sometimes they have issues with getting their orders, but still a great place to go.
Always friendly service and happy to explain about drinks if need be. Thank you. They are happy to make your drink your way if supplies are available. If it's not just let them know and they'll fix it.
Norma Ramirez
Went to get a drink, first of the 2 girls ignored me for a good minute. Then came to take my order with an attitude. When I asked if the unicorn redbull was good, the baristas response was yeah it’s okay. So I told her she didn’t sounds very convinced. To which she replied “redbull doesn’t excite me.” Even if it doesn’t why would you say that to a customer that you are trying to sell that very thing to. Beyond annoyed. Second time I have a bad experience there and I’ve only been there 2 times.
Christina Moreno
Wish I got the girls name who made my Nutty Yeti today. You blessed my mouth with the BEST one I've had since yall opened here. Thank you, Bless you. ✌🏻🫶🏻
angelica peoples villalovos
I usually go later. My normal crew do great but the morning crew don't have the same energy
Kari Delozier
This has become my go to in the morning. The girls are lovely, they remembered my drink on the second day, coffee is good, and it’s cheaper than Starbucks and some stands around town. We went this evening to grab hot chocolate after doing Christmas festivities and the lady working wasn’t very nice. She also made our beverages wrong, cold when we asked for hot, and she gave us the wrong size. Before we could say anything she shut the window. We contemplated on turning around, but decided to just go home. I doubt she would have opened the window if we went back. Drinks were dumped as soon as we got home. Definitely do not recommend going in the evening, especially at around 8, but recommend going in the morning.
Insane Crusher
AMAZING!!!
the baristas know what they're doing and they're great at their job. they have amazing customer service and their coffees are priced very well. each sip is worth every cent!
Anna W
I had been wanting to try this coffee stand for a while now. When I saw the reviews though I was disappointed and was about to not even bother. But there was one review that said it depends on what time of day you go and who you have. And to give it a try. So I thought why not! Especially cause it sounds like there is a girl that works there maybe at night who is rude and not good. So seeming how I go in the morning I wasn’t too worried. SO glad I went!! It was quick and the coffee was amazing! I got a smaller size cause didn’t know if it would be good. But next time I am getting a bigger size I loved it!
Alexis Runnels
Terrible customer service! The barista that helped me acted very stuck up & then I went to pay with my $50 bill for our drinks that were $10.67 & instead being like “oh let me pull some money out of my tips” or whatever they just let us go. I told them they should have a sign that says that and she said “oh we actually do it’s right here” you could barely read what that sign said. I bet the next car she told them before they even ordered that they had to have small bills or exact change. I really liked this place & the coffee but I will never go there again. Plenty of other coffee shops that have nice & understanding employees.
Lisa Rice
The prices change from day to day even when it is the same people. There is a pair of employees who are great; however, when they aren't there I regret going because the rest of the employees always forget some part of my order and are so unapproachable that I don't want to even try having them make it right. On those days when I go there I can't wait to leave.
William C
I have missed Bigfoot Java since I moved from Auburn back to Yakima. And I was so excited when I found out Yakima was getting a location. Faster service and better coffee, and better prices make this place a wonderful place to get your caffeine boost. They have muffin tops (banana nut is my fav) as well as other snacks. Sometimes they have issues with getting their orders, but still a great place to go.
Julie Gerber
Always friendly service and happy to explain about drinks if need be. Thank you. They are happy to make your drink your way if supplies are available. If it's not just let them know and they'll fix it.