They've messed up my order 3 times in a row and they always burn my coffee. I've been going to bigfoot in puyallup for years and never had problems, always my favorite coffee stand, but the ones in auburn and Pacific have horrible customer service and horrible coffee, I'm very disappointed. After 3 bad experiences in a row, I don't recommend bigfoot coffee anymore, at least not the ones in auburn, Pacific, or Kent.
It used to be a friendly place to have your coffee with friends for a 15 min. This days rules has changed in a disrespectful way towards customers, can't be parked in the parking lot to drink my hot coffee, as a professional driver, I think is best to drink a hot cup of coffee while not driving. Really hope management makes their mind up and respect customers to have their coffee for 15 minutes parked.
The barista we had didn't know how to make a drink that was on the menu. I wanted a blended coffee drink that was right at the top of the menu and she asked what was in it. When I told her I didn't know the exact ingredients she said we had to back up to the menu. I emailed the store but they ignored me.
Over priced for sure. A 12oz mocha w/3 shots is $5.75. and 1/4 foam. Ouch! Service okay. Nothing special to set them apart from any other chain. Best bet is a 'mom & pop' stand.
Friendly Staff, Fantastic Coffee. It may be a tad spendy, but it stands out enough that I'll continue to choose this place over some of the others I've been to
Star Buck's made me hate coffee and even stop drinking coffee. BigfFoot Java is what other coffee shops should try to aspire to. Plus this place is open 24 hours. If a coffee shop can not be open 24 hours, then they really should not open at all because coffee is needed and wanted by people from all shifts. At BigfFoot Java the coffee is great, the Fraps are great, everything is great. They don't even have to take their clothes off and flash people in order to make up for serving a lesser quality beverage like some places do.
Daniel Maes
First time at Bigfoot and I got a Bigfoot mocha. I now know that's a giant cup and it was great. Decent price for the amount too.
Amanda Lee
They've messed up my order 3 times in a row and they always burn my coffee. I've been going to bigfoot in puyallup for years and never had problems, always my favorite coffee stand, but the ones in auburn and Pacific have horrible customer service and horrible coffee, I'm very disappointed. After 3 bad experiences in a row, I don't recommend bigfoot coffee anymore, at least not the ones in auburn, Pacific, or Kent.
Sergey George
It used to be a friendly place to have your coffee with friends for a 15 min.
This days rules has changed in a disrespectful way towards customers, can't be parked in the parking lot to drink my hot coffee, as a professional driver, I think is best to drink a hot cup of coffee while not driving.
Really hope management makes their mind up and respect customers to have their coffee for 15 minutes parked.
Míchael Hooker
Funny shaped building, great service with a 2 way drive-thru. Would highly recommend
Dawn M Smith
Super friendly!! Love Ash but we came in to early see her (9pm). Great coffee flavors &drinks. Also pup cups! 🐩🐺
Ryan Gilbert
The barista we had didn't know how to make a drink that was on the menu. I wanted a blended coffee drink that was right at the top of the menu and she asked what was in it. When I told her I didn't know the exact ingredients she said we had to back up to the menu. I emailed the store but they ignored me.
Grandma
The young lady that helped was very pleasant the drink was made the way i had ask.
Was Great.
joslyn Thomason
Over priced for sure. A 12oz mocha w/3 shots is $5.75. and 1/4 foam. Ouch! Service okay. Nothing special to set them apart from any other chain. Best bet is a 'mom & pop' stand.
Lukas Adams
Friendly Staff, Fantastic Coffee.
It may be a tad spendy, but it stands out enough that I'll continue to choose this place over some of the others I've been to
xenophilius cosmos
Star Buck's made me hate coffee and even stop drinking coffee. BigfFoot Java is what other coffee shops should try to aspire to. Plus this place is open 24 hours. If a coffee shop can not be open 24 hours, then they really should not open at all because coffee is needed and wanted by people from all shifts. At BigfFoot Java the coffee is great, the Fraps are great, everything is great. They don't even have to take their clothes off and flash people in order to make up for serving a lesser quality beverage like some places do.