Lil Firehouse Coffee Richland

Great service! Myra is amazing at her job. Thank you staff at Firehouse for making the best drinks.

I’ve been coming to this coffee place for a long time. I followed them from Kennewick to when they open the new one in Richland. The coffee has always been great! And the service has always been great! Exceptional service actually. However, in the last month or so it seems like they’ve gone through a lot of turnover and hiring new people. Everyone is very friendly still, but the quality of the coffee has gone downhill quickly. I feel like I have wasted money in the last few weeks for coffee drinks that didn’t taste right they ended up not drinking. Upon returning I told the girl about my experience being not so great and she did nothing to compensate me for the yucky coffee or offer me a new one on them. Even after she had me taste a new coffee and it still tasted bad. I actually have a $50 gift card that I don’t even want to use to go back and risk getting a coffee that is not good. I am always very nice, and understanding when they make my coffee wrong (iced instead of hot, and this happens OFTEN). If you can’t remember what I order from the car or window to the coffee maker then write it down or something. I work in the service industry and I am patient. But I have to say I will not be returning for awhile. So SAD because I LOVE the coffee here. Just thought someone should know 🤷‍♀️

Best coffee in the TRI hands down. Where I work I have several options available but none like this. LFC is always on point and I love supporting local businesses.
The pizza is good but don't get me started on the breakfast sandwiches - WoW!!
The best part is you always get amazing service and a product worth the amount you pay for. Consistent and affordable every time.
Go give it a try and support locally!!

The coffee was ok. The bagel sandwich was good but the egg was cold around the center. The ham was warm though. Its absurd they charge $1.25 for a milk alternative. Most places charge around 40 cents which makes sense since they are substituting it for milk not mixing it. The baristas take your order at your car if the lines are long which is cool but it was my first time there and I told her that but she just said nothing and waited for my order like I already knew their menu and specialty drinks. Not a good first time experience so I wouldn't go back.

This place no longer follows COVID protocols. My past three visits, no employees were wearing masks which I can look past sometimes, but today I watched an employee lick her finger today and then seconds later she was serving another customer. There's no way she washed her hands in that short amount of time, she was not wearing gloves and had she been wearing a mask she would not have been able to lick her finger so easily. I'm so grossed out and disgusted, I'll probably never come back regardless of the pandemic.

The guy that works there is fine as hell. However, I don't go because they don't serve ice cream anymore. They do have a lot of good things and excellent service, though.

Our barista was completely up to the task of our large order! Great drinks, smooth flavor, and quickly prepared. Central location means it's an easy stop while spending some time in town. Reasonable prices, also!

I love the coffee options! The have so many sugar free options which I love. Fast and friendly service and great prices. Don't forget to get the loyalty card.

Have been coming to firehouse since it first opened, followed them to the richland location when I moved. Always nice staff, never in your face asking annoying questions. If they make something you don’t like they’re always down to make a new one. They’re great at remembering orders and are always a pleasant experience. 10stars if I had em. ❤️

Was looking for a quick drive-thru coffee stand and was confused by the photos of pizza, but it's definitely a coffee stand. Can't speak for the pizza, but it was quick service even with a long line to get my latte.