Uptown Koffee and Kafe

The building itself is quite nice, but the rest...

The prices are higher than many other similar places and the quality is not a cut above. The drinks are simply average at best and thr extra prices added on for things is outrageous.

I've gone a few times to give thr service yhe benefit of the doubt but it's always so pushy with trying to get you to buy more. Some places will take your drink order and ask a pretty simple, "would you like any food as well", you say no and all is well. At Uptown, you order a drink and you are instead grilled, "Would you like cheesecake?"... You say mo, "are you sure, its from cheesecake factory". No thanks you again reply, "well is there some other treat I can get you...?"

It's annoying for sure. If you want to offer that food is an option then fine. If you want to reveal that new things are available, okay... But Don't ask if I am sure when I give you an answer. That's just pressuring people into purchasing.

I stopped in this afternoon for a cold beverage and employee recommended their cold brew. It was probably the best cold brew I have ever had. This place is super cool rustic industrial and I highly recommend it. I will definitely be coming back.

The barista was the nicest. I was looking for a new place in the Milton area that serves Italian sodas with great customer service and I found it. Barista was super helpful with the menu. She let us know about the other stuff they offer. She was very interactive and super sweet to my 3 yr old. Nice family place with friendly staff.

My second time coming in and Robynn was so helpful and also very engaging and friendly. She set us up with an account to get discounts and she was very sweet to my 3 yr old as well. I would love to come in and have lunch here sometime. So far the drinks and staff are great.

Very cute place. The interior, especially the fireplace, is comfy and well decorated. Some of the food is really tasty, though very expensive.
If you don't mind the prices and enjoy supporting local businesses then this is a great place for you.
Quality is all over the place though. I get hot chocolate with extra chocolate and depending on who's working the price is different (I haven't managed to figure out why) and sometimes the cocoa is very milky like they didn't put hardly any chocolate in it (even though I always request extra). The chocolate also condenses into unpleasant, gritty chunks in the bottom the instant it's not piping hot anymore. The taste is good most of the time, but at others I have to throw away the last 25% of the drink because of that sandy residue. Also, if you don't specifically request a certain size by oz they tend to upsell automatically. So saying "large", "medium", or "small" isn't a good idea. I come mostly because it's in a convenient location and I'm often in a hurry. I'd like to sometimes get a pastry or something with it but they're just too expensive for me.
The staff can be friendly, if a bit pushy with upselling at times. I understand to a degree though because I've worked retail and we were required to do that a lot. But consistancy is something they can work on.

Missy & John are awesome. Unique homestyle menu is perfect for quick eats on the go or a gathering of friends or family. Super friendly people and cute stuff in the gift shop & drive-thru.

I went here to pick up an order and the lady started yelling at me to go through the drive through..? Then I walked up to the drive through since I didn't want to go back to my car and she told me to go back to my car and drive up... Im not particularly angry about this but just confused

Great place to get some quality food and amazing drinks. Came for the scones and ended up buying lunch and getting some smoothies. Great atmosphere and staff. Will definitely be coming back again.

Wow! What a great place. Missy is the owner, and she is so personable and real (a rare thing these days). If what you want isn't on the menu, she'll make it for you if at all possible! All the things on the menu look good. Prices are a little on the high side, but all places are raising their prices... We'll be back because of Missy... And the food! Haha!

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The one star is for the interior, nice design and structure but what’s the point of any of that if the place is ran by ignoramuses and the atmosphere is hostile and unwelcoming, the manager and staff are very rude and unfriendly I would rather drink stove top coffee for a year than ever step foot in this establishment again.

Will not give a dime to an establishment that zero customer service. Just a word of advice; When given the opportunity to make a situation right, you should do just that! Customers may not always be right but sometimes they are. Please work on customer service.