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Review of Li'l Firehouse Coffee

Li'l Firehouse Coffee is a cozy coffee shop located at 3708 W Clearwater Ave in Kennewick, Washington. With its convenient hours of operation, opening at 5:00 AM on weekdays and 6:00 AM on weekends, it's a great spot for early risers and those in need of a caffeine fix throughout the day.

This coffee shop offers a variety of drinks to satisfy every coffee lover's cravings. From classic lattes and cappuccinos to unique specialty drinks, there is something for everyone. Customers have mentioned the delicious coffee and the wide variety of options available. However, it's important to note that some customers have experienced inconsistency in the quality and flavor of their drinks. While some have raved about the flavors and quality ingredients, others have found their drinks to be either too sweet or lacking in flavor.

Li'l Firehouse Coffee also serves bagels and sandwiches to accompany your beverage. The bagels have received mixed reviews, with some customers praising the tasty and reasonably priced options, such as the jalapeno cheddar bagels, while others have been disappointed by the lack of cream cheese and bacon in their bagel sandwiches. It's worth noting that some customers have mentioned issues with the temperature of their sandwiches, with the middle part being cold while the ends are warm.

Customer service at Li'l Firehouse Coffee has been a point of contention for some patrons. While some have had positive experiences with friendly and efficient staff, others have encountered rude or unhelpful employees. It seems that the level of customer service can vary depending on the individual staff members working at the time.

Overall, Li'l Firehouse Coffee is a cute and cozy coffee shop that offers a range of drinks and tasty bagels. While there have been some inconsistencies in the quality of drinks and customer service, many customers enjoy the coffee and appreciate the variety of options available. If you're in the mood for a warm and inviting coffee shop experience, Li'l Firehouse Coffee is worth a visit.

Amenities

  • Wheelchair accessible parking lot
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

Li'l Firehouse Coffee Reviews - 100

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jamie Wilson

There's no other place that lets you get up to 6 free shots! Let's you get your coffee at a great price. They are a locally owned business and the staff is always really friendly. It's the only place I'll get a coffee. Im so glad they opened up in Richland. ❤

Israa Alshaikhli

If I can give them less than 1 star I would! The Kennewick location has the worst costumer service I have ever seen!!!! I decided to try them today because they are close to my work location. I went through the drive thru and when I got to the window, my car’s tire popped because I drove over pieces of glass. That’s when I realized that the barista dropped the tip jar on the ground (on the drive thru). The jar was made of glass and she did not bother to go pick it up so it doesn’t cause any problems to the cars. They didn’t not even warn me. After seeing what happened, the barista was like “I’m sorry I didn’t have time to move it. Can you please move your car out of the way though?” I was shock!!! This girl did not even care about what happened even though it was mostly her fault for causing a hazard on the drive thru. On top of that they didn’t even follow up with me or give me my coffee as a gesture. Never going there again.

Samantha Manville

The breakfast sandwich is amazing! The bagels have the most perfect, soft texture. I recommend the jalapeno bagel, it goes amazingly well with the cream cheese on the sandwich.

Izzy R

Love their coffee and their menu is so full of interesting concoctions! Only reason I’m giving 4 instead of 5 is because sometimes I will run into a rude barista but I love this coffee shop for the most part!

Crossbow Chick (GamerGurl13)

Came and got two americanos, caramel and white choc, asked for whip on the caramel twice, she wrote down the order and didn’t end up getting it. Also there was way too much flavor in the caramel americano and it was very watery. However the white choc americano was very good.

hockeymom1220

Wow just want to say THANK YOU!! the owner went out of his way to come see me at work and apologize for the mixup with our orders, gave me a gift card to make it right. I do love the breakfast sandwiches and their drinks! Apology excepted...we will definitely be heading back there!! Thanks again Lil firehouse!

Ginger Lee Metcalf

The Li'l Firehouse is BIG on customer service! They are sweet, caring, efficient and attentive. They take special orders and are very open to suggesting drinks that you may like. They have a rewards club and their food, mainly their bagels are to die for! Cream cheese, eggs, ham and their nummy chive bagels are literally the only thing I like to eat in the morning. They do seem to be a little higher priced than others, though. Their decorating and the names of their drinks are theme oriented and really attractive and enticing.

Gretchen W

It does not matter if you are the only one in line or in the middle of 8. They always greet you with a smile and take the time to get your order perfect. It's the only stand I go to!!!

Kinneth Hines

Need some DELICIOUS coffee? Lil Firehouse! Need some Explosion of energy? Lil Firehouse! Need some friendly faces, great smiles, and all around great munchies to snack on throughout your busy day? Lil Firehouse! My go to spot for all my coffee and energy drink/munchie needs! Great price, Great drinks and never any complaints! You guys and gals Rock! Keep up the awesome job and you will ALWAYS have my business! Love you guys!

Anders

This is THE best coffee stand in the Tri Cities! Great coffee and great people!

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