Pioneer Coffee Roasting Co.

What a breath of fresh air, literally and figuratively! No masks, gasps! If you are offended by this just leave. This was our first coffee shop visit from overseas in 3 years and the first place I’ve been to without having to wear a mask! It was nice to see the friendly staff’s faces as they made us a delicious cup of coffee. Thank you!

They had wonderful Gluten Free choices for my daughter and I. My husband enjoyed the 3 meat Croissant. Coffee was great. Chai was lovely! Kids hot cocoa was perfect! Order taker super friendly, coffee maker was not as friendly. Will be back on next trip through though!

The place has a good vibe, great coffee and pastries!

Great coffee and food! The Barista with red hair (didn’t catch her name) was so friendly and had such awesome energy! Really enjoyed stopping by and will stop in every time I’m in town!

Great coffee. Great baristas. We stop every time we are in Cle Elum

The best sugar free oatmilk hot coco I’ve ever had… and I’m a professional barista…

I wish I lived closer to this place. The coffee was great. It was a fun little stop on my way back home from Stevens Pass. & they also have a little beer/cider selection that was pretty tasty. The only problem I had was I didn't get the bigger size coffee.

Always a reliable comfort stop when crossing the state or heading into the mountains from the I-90 corridor. Excellent coffee, baked goodies and super friendly staff. They they have enough seating and fast wifi in case you need to do a quick bit of work or fire off some email.

Side note: this business is not following the current Washington state mask mandate, so that may be a plus or a minus for you.

I was excited to try this place out based on other reviews. The vibe was cozy on a rainy Sunday morning, bustling with lots of patrons. Initial customer service was friendly from the multi-tasking cashier. When I got my drink (very promptly), it wasn't correct, and so the barista very graciously took it back to make me the correct one. No big deal. As a former barista, I understand that these things happen sometimes, and especially on hectic mornings. I heard the barista then mention the mistake to the cashier – solid protocol for an efficiency-based business.

But here was the rub: I was truly shocked to hear the cashier say – with obvious irritation and disdain – to the barista and a queue of customers: "Those words did not come out of her mouth! Never came out of her mouth!" (In fact, I had stated my order correctly.)

We all make mistakes, and I was not upset by something as simple as an incorrect coffee order. However, I was distressed by the dismissive rudeness of the cashier in response.

In the end, I also had to ask for my pastry again – but at least I was not publicly accused of not having ordered it.

I took my to-go order and left: The coffee is great; skip the scone.

This might be a new MUST STOP for me when going across the state. Awesome little coffee shop & bakery in the bake for all homemade cinnamon rolls, muffins, and pastries!