NattyBCafe & Natural Bridge General Store

I have never written a bad review for anything until now. I am utterly disgusted with how my family were treated during lunch today. It was slightly crowded so I dropped my sister off in front to grab a table. She was told that it’s self seating. When I walked in I was helping another visitor (a stranger by the way) try to find her phone. Her husband was in the back where there were a few tables. One was empty and I thought, “perfect!” My son sat at the table and we were able to get 3 chairs. There were 4 in our party but I was completely fine standing. While waiting in line to order food I checked on my children and saw that one of the chairs were removed. I asked the woman I had helped earlier if she knew what happened to it. She did not. A staff member came over and started YELLING at me that she moved the chair to another table because that family already ordered their food. I was very polite and explained that my sister has a foot injury and needed to sit and that was why I pulled the extra chair over and that was before that family even sat down. The other family confirmed that we already had the chair at our table. She continued to yell at me. The gentleman stated it was completely ok for us to utilize the chair. The staff member continued to YELL no! Another couple interjected and then she started yelling at her as well. We had already worked out the chair situation but she kept yelling at all of us (three separate families, all paying customers). I completed my food order and proceeded to the register to pay. The same staff person completely ignored me and took payment from someone who walked up behind me. She then snatched my order. I asked if they gave a military discount and she snapped, “NO!” So much for small town values. My husband died serving our country by the way. We went back to our table. One of the families who she had yelled at decided to take their food to go because they were appalled at the way they were treated. It was then just me and my children (my sister was so disgusted she chose to eat outside). The staff member then turned the lights out in the dining room. Both my family and the other family were in shock at how poorly we were being treated. Many customers that placed their “to go” orders were served before us. She LOUDLY told her co-worker that she refused to bring us our food. We were nothing but calm and polite the entire time. I would have gladly further supported this small business and purchased some novelties if we were not treated so badly. It was disgraceful! The woman who works there should be ashamed of herself.

Best most delicious breakfast! Employees were inviting and was a quaint little shop with homemade treats

What a Wonderful place !
The Portabella mushroom sandwich was great !!
And the people that work their are so nice !
It is such a sweet place !

Way over priced sandwiches that are not good at all. My kids got grilled cheese sandwiches and the cheese was not melted. The owners are ready to retire and are grouchy, and have no patience for kids. I spent almost 50.00 between 3 sandwiches, 3 drinks, and 2 single scoop ice cream cones.

Cant wait to try the chow chow! Sven is no good!

Just passing thru on Rt. 81 and discovered this gem! We had the chicken salad sandwich, tuna salad sandwich, chili, and sweet potato cake with cream cheese frosting. Everything was amazingly delicious. I very highly recommend NattyBCafe - well worth a short drive off the highway. Even their coffee was excellent.

Breakfast food was uninspiring, but we don't typically do breakfast. The employees were the real gems, willing to sit and talk about the area and its history

Exterior needs a bit of work, but interior is quaint like a country store. Bathrooms are clean and smell nice. Employees are super nice and they have a dog water bowl for our furry friends. We had lunch and all the sandwiches were fantastic.

Excellent portobello mushroom sandwich. Tuna salad sandwich delightful & w/out onions 😉. We'll be back soon!

We came for breakfast and ended up coming back and ordering takeout for our dinner. We stayed at the Natural Bridge Hotel but were happy to support this lovely local busy. The food is delicious!