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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout
  • Dine-in

Sugar Shack Donuts & Coffee Reviews - 33

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nicholas Richmond

We wanted to give this place a try and aren't pleased with our first experince. Both donuts weren't what they said have been. The burger was soaked with grease and wasn't edible. The first drink was matcha overload too much matcha powder wasn't able to drink it. The a second drink was very little coffee and way too much sweetener. We want a refund because everything we ordered wasn't what we asked for. The employee that made the drinks was using Google to see how to make a matcha tea latte. The employees acted like they were out of it and couldn't remember what anyone's orders were. A woman had to come back in three times and the third time asked for a new box because there was an excessive amount of donut filling all over the bottom of the box they gave her a bag and another box to put under it. Many people came in and walkwd out because if the wait. Not happy with anything i experienced for my first time coming here.

J C

This was our first time at this location. Sadly, the donut experience was not great. The cake donut was HARD so of course dry too, so truly not edible. The filled donut only had filling at hole you can tell it is suppose to be a filled donut, so disappointing to one consuming. I truly came here yesterday for the Carmel/coconut/choc drizzle donut and it didn't disappoint. So maybe a baker/filler issue yesterday ...not sure.

Jeff Yates

Got there at 7 AM on a Saturday and bought 6 donuts. The cake donuts tasted as if they had been made a couple days prior. Not fresh at all. No need to go back here.

Bits and Birbs

My boss picked up a couple dozen donuts for our staff and I can't tell you how incredible they were. Ths specialty croissant donuts they make on Fridays are the best donuts I've ever had

Mina Smith

So good; I pick these over just about any other dessert. Vegan stuff here too!

Heather Shu

Yummy donuts. Had other menu items will come back to try like milkshakes, burgers and sandwiches.

Service was good and they were friendly.

Annette Keffer

Super happy they opened up 5 min away from us. We love their donuts!

Tania Bukach

Great donuts and nice staff. Please add the option to include syrup pumps in an Americano on the Toast online ordering site!

Samantha Brown

Excellent donuts! Many vegan options. Fair prices. So glad to have a location closer to home.

Val Pritham

Excellent service and food so far! Very glad to have the new location opened!

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