18 Grams Coffee Lab

I loved it here! The avocado toast was delicious and so fresh. I got a mexican mocha with oat milk, it was equally amazing! You can tell that they really care about the quality of the food and drinks served. Staff is friendly and helpful, and the atmosphere was clean and inviting. I will definitely be returning, and I'm already excited to try something new!

Came here from Winchester. Was excited to visit a coffee shop/bike shop. I gave 2 stars rather than 1 for the cleanliness and visually appealing layout. Service left much to be desired, and I couldn’t help but get the feeling I was being judged, like I was going to steal something. Interactions were short, very little effort on their behalf was put into social exchange. Signage of laptop use suggests a much busier establishment in a much bigger city. Having come from 8+ years of managing well recognized bike shops as a lead tech, I can say customer service standards need a closer evaluation. I’m from Miami FL and recently lived in Denver CO—both big coffee cities and can’t say I’ve paid more than $7 for coffee. At $9 a cup this seems a bit superfluous for a small town. As a longtime cyclist and huge supporter of small businesses I was left disappointed, was not worth the 1hr drive. Perhaps I came on a bad day for the staff? Either way, unfortunate experience.

I usually have to search pretty carefully in a big coffee city to find this quality of espresso drinks and sandwiches.

Incredible craftsmanship and quality control. I had a Japanese iced coffee and it tasted better than any iced coffee or cold brew I’ve ever had. It was so naturally sweet and smooth and tasted of strawberries and unicorns. Bravo!

Found this place this morning while waiting for my train. Will be adding time for a stop everytime I take the train. Excellent coffee and the best lemon poppyseed scone I've ever had!

Take it from a world traveler, that the coffee is a little slice of Italy and the British style scones are delicious! Just tell them your there for the coffee not the exercise!

Really great coffee shop inside of a bike shop. Loved the coffee and service was helpful and fast

The food and coffee there is good but the lady that took our order from Columbia had to be one of the most unfriendliest person I have ever talked to in any establishment! As I sat and ate my sandwich I noticed her attitude with other customers was not the same as she gave me. Maybe she just didn’t like the way I looked. I will not be coming back even though the food was good. I will pray for her and hope she has a better day.

(NEW)

Thank you for responding to my review. But I must say the only reason I was looking at her is because she gave me and my fiancé such a bad attitude as soon as we walked in, you couldn’t help but watch her treat other people the same way. And my review is not the first review on this topic of how your employees treat your customers. I am surprised you’ve stayed in business as long this long. I think I’ll just report this to the Better Business Bureau.

If your reading this review I strongly DO NOT recommend stepping one foot in this place!!!! They are terrible to their customers, and won’t get one cent of my money ever again. If you don’t believe me just read all the other reviews about how bad other people have been treated. One lady almost broke her foot when she came in because of the ramp and the lady just looked at her and acted like nothing happened.

Fantastic avocado toast and cappuccino! I come here every time I’m in town. Best avocado toast I’ve had anywhere, including NYC!! Very nice laid back and comfortable atmosphere and seating. Highly recommend!

So, I don't normally give reviews, which is something I need to work on. Because when you receive a great product or great service, you should acknowledge it. How else are workers and artisans able to live better off of their labor if you don't spread the word? And when I say that what was just delivered to me is one of the most delicious breakfast meals I've ever had, that would probably be an understatement.

This was a slam dunk. I already messaged my family and friends about this place! I am hooked. Ya'll got me. I love the food and the service!