Look Up Dessert Cafe

This place is quiet, clean, professional, and the staff is very sweet and will recommend great items to try out. The desserts that me and my girlfriend tried were amazing and will look forward to coming back to try more things.

This cafe is adorable and has a wide variety of desserts like tiramisu, carrot cake, milk cake, bingsu, and macarons. The cafe is very clean and chic. The decorations make the place look open, bright, airy, and relaxing. I ended up getting a small honeydew boba slush and 5 macarons, which all together cost roughly $17. My personal favorite flavors were the matcha and coffee flavored ones. Overall, I really like the aesthetic of this place and the desserts they sell and I would definitely return here again!

This was our first time visiting & the cakes were beautiful but no flavor what so ever. Very spongy tasting. Icing was good. Macaroons were good. We ordered 2 Oreo cakes a carrot cake & 2 vanilla macaroons. I gave 1 star because the cashier rushed the customer in front of us, who was looking at the cake display still trying too decide.

Ever since we moved into this area about 1.5yrs ago, we have used this place multiple times with good service and great food consistently. We hqve tried their modified hot mocha, bubble drinks, fruit bowls and have special ordered cakes three times. We love their cakes the most because they use whip cream for icing vs. sugary frostings. Their fruit cakes are our favorite. They use real fruits. You can add ingredients and do limited customizing. Limited because of the ingredients they use. Make sure you order it at least two days in advance. We love this place and love the fact that we are supporting the local business.
Only thing I would recommend to the owners is to provide consistent great customer service. I can understand some days are probably hard on them. It has never been anything crazy like some have experienced, but it would definitely help.

They have amazing cakes that you can buy by the slice or whole. The price for either is extremely reasonable especially for how delicious theirs cakes are. If you like light chiffon style cake, this is the place. My favorite is their lemonchello marscapone cake and fruit cake. My husband likes their Korean snow cream dessert and will often leave with that and a slice of cake. This is definitely one of my favorite dessert cafes and a nice alternative to frozen yogurt or ice cream (though they have that too!).

One of my favorite places in the Chesapeake Area has got to be Look up Dessert Cafe. Having lived in this area my entire life, I have high standards when it comes to quality food and quality service and Look Up Cafe is no exception. The owners have always been super kind to my family and I whenever we visit always excited to see us whenever we visit!! As a college student, I personally love going to cafes to study and Look Up cafe has a super amazing atmosphere and friendly environment to help you get your assignments done.

Customer service, at any establishment, plays a major role in my reviews. This was our first time. We were greeted when we walked in, which was a good thing and I felt that set the vibe for the remainder of our experience. I was wrong. *Keep in mind that it was NOT busy at all* The issue was with the one cashier who rushed us, while my bf was looking at the pastries in the glass case. We drove from Norfolk and he was excited because someone raved about the milk cake and he wanted to try it. She started rushing us while we were looking (we literally were not there long at all).

He asked the cashier if they had any left and in a really dismissive tone “no.” He then asked if she knew when they may be making more and she was dismissive again. He then asked “will anymore be made today?” After asking her again she finally says “more would be made today.”

At this point, the other super sweet employee helping behind the counter overheard it, and she was so cheerful and ran to the back to ask the baker. She came back and said he is icing it and it will be out in 15 minutes. She even said she will bring it out to us. She was amazing and really made us feel welcome!!

To the restaurant:

Do you expect new customers to come in already knowing what they want without browsing the case?

Would it have killed your main cashier to say “sorry we are out but let me go check.” Instead it was just “no” and being short with us.

If you read through this review, I hope that things will be different during our next visit because I really loved the vanilla snow cream parfait.

The desserts are delicious and beautiful. Many cakes are made by the owner. Even though we couldn't sit inside (CoViD19), they had tables and chairs on the patio.
The family that runs the cafe is very friendly and the varied menu makes it a fun place for many different preferences.
Tonight, I had the Blue Bell Bride's Cake ice cream. Delicious!

Dessert lovers paradise! This place is doing things right. They always have a variety of cakes to choose from each day, which are all very moist and flavorful. I have a huge sweet tooth and come here at least once a week to try a different flavor cake each time. Our favorites have to be Milk Cake and the Chocolate Mousse. The atmosphere has a chill vibe, plenty of seats and has a lot of natural lighting throughout making this place perfect for meetings or just to catch up with friends. The staff who work here are very friendly and sweet! Also, cleanliness is never in question. I mean come on, what more can someone ask for?

The red velvet cake is my favorite cake! Macarons are always delicious and the drinks taste good! The staff is really nice and patient. Will be coming here for a long time!!