Joe Coffee and Espresso Bar

I’ve usually always had a great experience here but the barista with the septum and brown hair was super rude today for no reason. I thanked her for my drink and she said “mhmm.” No eye contact, no words, that was it. I had no prior interaction with her before this, she didn’t take my order so there was no need for the bitchyness. Didn’t even acknowledge me, she seems bitter. I understand some people just have bad days but you don’t need to project that onto innocent customers who have done no wrong. Won’t be going back after the unnecessary unpleasant and uncalled treatment from her. All the other baristas are great though. It only takes one to ruin your experience.

Love getting my coffee from Joes. I love the strong coffee flavor and the affordable prices.

We have been going to this location for well over a decade, but today was our last time because the mochas tasted like the bottom of a burnt shoe! These things are way too expensive to not even be able to stomach one sip!

Not just the best coffee I've had in Spanish Fork but in all of Utah! I love blended drinks where you're not left with a bunch of leftover slush like is the case with the more popular franchises/chains. This place delivers a smoothly blended experience with creative mixes. I've only tried the blended Roca Joe and Ginger Rogers so far but can highly recommend them both! Any line is worth the wait and the service was quite pleasant.

I just got a 20oz latte with almond milk and my total was $7.58. I was shocked. When I asked why they told me almond milk is $2 more expensive. I never would have got almond milk. An entire half gallon of almond milk is $2.67 at the store. This is almost $3 more than Starbucks. I want to support local but I can't afford to at these prices.

I really wanted to like this place but I have experienced terrible customer service on several occasions. I wish I knew the name of the lady who helped us today, because she was really awful (and this isn't my first encounter with her where she has been snappy). She refused to make a bagel with cream cheese at the drive thru because they were "too busy". As we got to the window there is a large and clearly printed sign that says that they do not accept bagel sandwich orders but bagel and cream cheese is accepted. This is also on the menu. We asked about it at the window saying we were confused as to why it is on the sign but not actually allowed. She was super rude and continued to say how busy they were and they told us to pull over to the side and she would make us one. We had already been waiting so didn't want to wait any longer. She handed us our drinks - which were wrong. We told her they were wrong and she grabbed them from us, and tried to fix them while just complaining to another employee right where we could see/hear them in the end the drinks were still wrong. Sigh....
I gave 2 stars because she didn't charge us for the drinks after all that (even know she dramatically ripped our card from the reader while another employee was running it and said "Ugh, just give it to them" 😂).

Drive to Payson to the other Joe's. They don't pick and choose what part of their menu they will honor depending on how busy they are....and they are great!

I was very surprised by the prices here. Good coffee for cheap and the vibe was chill.

I ordered my hot chocolate & breakfast sandwich and watched 8 other people walk in and order similar things and walk out before I finally asked them where my order was. They told me they were busy with orders. I told them I realized that as I’ve watched people come in and out while I waited. They got to me after all their regulars left. If you can go somewhere else, save yourself the frustration. This is my second time here, same type service the first time. I hoped it was a mistake so I gave them another shot. Poor choice on my part…

UPDATED: The Barista Kaitlyn reached out and apologized on top of the owner reaching out. The offered a gift card and a free drink. They really did their best to make up for what happened. Thank you!

I have never had such a bad experience at Joe's before. I love the one in Payson but today it was awful. We were patently waiting in line when a woman came up and took our order which we had to repeat more than once. She didn't even write it down. We asked about getting a bagel with just cream cheese through the drive through the woman hesitated then said "no we are to busy" but after she left we noticed signs it written in more than once place that you can get just a bagel with cream cheese only but sandwiches needed to be call ahead (completely understandable). We get to the window the same lady in a stripped shirt got angry with us for pointing it out that they shouldn't have it posted if they aren't going to honor it busy or not. It doesn't take much time to toast a bagel and throw on some cream cheese. They also got our orders wrong which further added to this awful experience. She was EXTREMELY rude condescending and horrible at customer service. We will most like never go back

Love coming here and getting a coocoo banana frappe. The large is a fricken 32oz and is plenty of drink for most coffee enthusiasts. Make sure you ask about the "buzz beans" too.... they're delicious! Highly recommend checking out this place over Starbucks and beans an brews.