Beans & Brews Coffeehouse
Amenities
- Wheelchair accessible seating
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- Wheelchair-accessible washroom
- Drive-through
- Takeout
- Dine-in
Beans & Brews Coffeehouse Reviews - 40
3.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brierial
I love B and B but came for the first time to the Orem location and had a bad experience. I ordered 1 smal expresso floats both with whipped cream but one with caramel driZle and decaf and the girl gave me one medium and both with caramel drizzle. I wondered why I paid more and when told her that the medium was supposed to me for my daughter and that I dont want her to drink too much coffee she offeres to reso it but then ahw was not going to refund the difference in size.
Kevin Tucker
The staff are amazing and the coffee is better than that huge national chain which shall remain nameless. *cough* starbucks *cough*
Audrey Tanner
I have tried to order my usual drink several times to give the benefit of doubt. Everytime I have to have it remade. It is bitter or watered down or both. Everyone makes mistake but this is every time. This was my final attempt of five to have it improved. I am taking my business somewhere else until the customer service and quality of drinks have been improved
Jacob Kelly
Employees are dismissive and rude. Order is wrong almost every time they hand it out.
Adriana Vergara
Slow lines and the girls at the window always look miserable. Please train these girls to be more personable and to offer smiles. The lines can be slow, but if you’re not greeted well, it definitely makes for a bad experience.
Tyson Stewart
A bit upset. Went through the drive thru, lady that took my order did not give me price or to even confirm my order (large ice Carmel cello w/ 1 extra shot of expresso) drove off and then looked at the transaction and saw they literally charged almost 16 dollars for one drink. Lesson learned with the Orem location, go inside to order…
Jessica Jaster
Had to wait forever for someone to answer at the drive thru. When the girls finally answered they were laughing too much to even ask what I would like. They also turn their blenders off an hour before closing.
Christopher Klimp
I really want to love this location. They have messed up every order I have ever placed here. When they mess up they get mad at you and cocky. Until they improve I will stick with the pleasant Grove location.
Kevin Denos
The staff is very nice and the drinks were delicious. The inside of the place is very clean and modern.
Debbie B
Great service! Will be back!