Beans & Brews Coffeehouse

The person who helped me today was so kind. I had a really rough morning and from his greeting to covering my shortage I was so impressed. I generally love this location, but really felt their awesomeness today.

Staff is friendly. Coffee is mediocre and always overly sweet. Tried their chai today and asked for an added shot of espresso. Got an Oregon chai with no espresso.

In the girls defense, she gave me the option of their house chai , but she said it’s sweeter than what people are used to, so I opted for the second option. Just bummed I didn’t get my espresso shot and paid $7 for something I have at home.

This is the 5th time I’ve gone. All 5 times my order is wrong and lacks all around. But they are very friendly and nice.

I've tried to order from this place twice now. The first time they claimed their oven was broken and I wasn't able to get any of the food that I ordered. So basically I tipped someone very nicely for delivering coffee. The second time it took them over 30 minutes to prepare the food. When the food arrived it was not even cooked and the coffee was ice cold. My grilled cheese sandwich came with two ungrilled slices of bread and cheese in the middle. Basically they trying to charge me for having to prepare food myself. Avoid this place because they do not care about quality or their customer's experience.

Do they not open at 5:30 during the week anymore? With gas and all other prices going up I can't bring myself to buy coffee very often, but today I really needed it. I came through the drive thru just before 6am and the menu light was off. I guess maybe they changed their hours? Too bad because this has been a pretty solid location in the past.

Was not a warm welcome and didn’t understand what a latte was. I repeated latte at least 3 times and it was as if the concept of anything other than drip coffee was bizarre to them.

The coffee is good because well it’s B&B the customer service here well… that’s what deserves the 2 stars. I walked into this b&b and the employees didn’t even say good morning or even a hello. The two employees that weren’t new seemed like it was an inconvenience that the new employee was asking them questions. It seems like they need a good manager to help train their employees instead of feeding them to the wolves. I mean the girl literally asked them a question and they ignored her…. I could feel my blood pressure rising being in the building.

I waited in line for forever and when I got up to the window I literally sat there for seven minutes before anyone acknowledged that I was sitting there. When I was finally acknowledged. They were rude, very rude.
So my five minute coffee stop took 17 minutes. They also didn’t offer whipped cream for my frappe. :/

So bummed. Always been a beans and brews fan. I hardly ever treat myself to coffee out because it’s so expensive. I finally decided to today and wish I hadn’t. Ordered an iced mocha, tasted like water down milk :( the person at the window was really nice but the coffee wasn’t good, especially for what was paid. So bummed out.

It is what it is. Nothing special.
Go to GROUNDS 4 COFFEE!!!!!! I promise you'll never go anywhere else again.
1480 North HWY. 89. Layton, UT 84040

really understaffed. My sandwich is usually half warm when i get it and the coffee is watery. Also, be ready for a 15 minute wait while they make everything.