Dutch Bros Coffee

I love this place! My girlfriend came here after an important interview to celebrate her new job. She let the employees know and they added a confetti cup and they all cheered for her when she pulled up to the window. It made her day even more special, there is no better place!

Super amazing coffee place! Great product, AGGRESSIVELY nice employees and super fast customer service. They’re always sending out someone to take orders whenever needed so the line is almost faster when it’s longer!

We came from Oregon where the OG Dutch does it right, and Lubbock Dutch is fire, especially this location! It must be managed really well. We are forever fans!!!

100/10 recommend!

This is my most favorite coffee stop in Lubbock. Some days, the line is a mile long, but these guys get you taken care of! The broristas are always upbeat and helpful! I love the ease of ordering and the quality of their coffees. My daughter is obsessed with the Golden Eagle, and I love that it's available in decaf. I personally love the cold brews. They also have a cool app with stickers and member discounts. It's definitely worth a try!

I go to the Dutch Bros on university avenue. I went there yesterday to get a drink and the workers Alize dowd and the other coworker was extremely extremely rude/ stuck up and not friendly at all. The workers charged be twice for a drink. Then the workers didn’t give my card back so we drove up again and they had this look on them that they didn’t want to give my card. The music was completely inappropriate! They were playing very vulgar/ cussing music! The music was so loud that I employee had to ask me to repeat my self about 5 times! It’s very unprofessional to have music blasting. Those workers that was working wouldn’t make it the professional world because of how they act and how the treat customers and how ungrateful they are. Here’s an example if they worked in a hospital setting and they did what they did yesterday they would immediately fire them. I’m not going back to the dultch bros on university and 82nd street on how disrespectful they were to my mom and I.

My 1st time to visit was great, no cars behind me, so I could ask questions. The second time was just as, but the cars behind me were not patient..lol I definitely will be back through the next time I'm through Lubbock.

Love the coffee and they are friendly but super slow....... I can't do this before work again.its crazy!!! Over a 30 minute wait with just 9 cars ahead of us.

Never had their food but the staff and drinks are always great. I wish they'd get more sugar free fruit syrups

These people don’t know what they’re doing. Waited at the window 20min and when I got my drink, it wasn’t hot. First world problems, I know. I love DB, but definitely won’t be going back to this location.

I love coming to Dutch. The friendliest service around. Delicious coffee. 😋

Stuck in the drive thru for almost an hour. Eventually everyone behind me backed out so I did to. Walked up to the window to find one employee working and one employee mopping the floor. I stood at the window for a bit. The girl mopping finally saw me and took my order. She then went back to mopping. Managment should be ashamed. Very poor customer service / situational awareness. Hot coco was 10/10 tho.