Target

I trust their produce and meat does not sit out in the front by registers waiting to be put back. I also like being able to catch sales and discounts on the Target app, including discounts on Starbucks drinks. I never came across a rude employee, they're always willing to help.

Go in to purchase a few items and I don’t have my wallet on me, left it at work, have a picture of the card front and back. I then ask if you guys can manually insert the card number and I can provide proof of ownership. They tell me no we can’t do that? How inconvenient is that? I work at a car dealership and we even let customers insert their card info manually no matter the price of the repair bill, which can be thousands of dollars. What a waste of time and super inconvenient.

Terrible service items marked wrong threw third vendor mistake and not honored on the price they were set at. Called corporate office and complained looks like ill be adding target to my list of never to do business with ever again. Come to my place of business and the price would have been honored customers come first. Was given no explanation by any member of management and the lady behind the counter was rude and took the product out of my hands and put it behind the counter.

Cashier Anita at the Frisco store was absolutely amazing and I loved her attitude. We need more cashiers like her to make our shopping experiences better through this tough time.

Target always has what I need and extras that I'm not even looking for. Employees are always happy to help you when you need them. The stores are always clean and well lit. And I love Cartwheel. It has saved me over $1804! What's not to love about Target?!!

Broken item after online order and told to return item ....bad behavior

I saw multiple walking around with no masks on and many Target workers do nothing about it. I was very disappointed with the lack of care with our current situation. In fact a women without a mask stopped a Target worker to ask him a question back by the paper plates and he not once asked her to put a mask on or seemed concerned.

A great place for grocery shopping and get baby stuff (diapers, formula, etc.). Especially, drive up function is awesome. The order could be ready within 30 mins, and when you pull up your car, the staff will get your order to your car. Very convenient and saving time, huge help for working mom.

I am an avid shopper (I even have the red card) and today I experienced what was not only one of the worst experiences I’ve ever head at a retail store, but also not what I would ever expect from management at a place like target.

The store manager (they called him the AP) named Mike was downright everything I would not ever expect target to be like.

I went to checkout looking to price match an item. I showed the cashier my live proof by pulling up the price of the item I was looking to price match and she said she couldn’t honor it because it was “too much of a discount”. I said I understood, I also thought it was an exceptional deal and said it was okay for her to ask her manager if she needed to.
Mind you, when I found the deal I looked up the price match policy to make sure this was something I could ask for before doing so. Everything was in compliance.
When the manager named Mike came over he said he could not price match because “that’s too much of a discount”. I tried handing him my phone and showing him on my phone that I was actively showing him proof that the price match existed (it wasn’t a screenshot or a screen recording or anything of the sort), and he said “I don’t care what you show me. I’m not going to price match”. I asked him why and he said “because I’m not. It’s too much of a discount”.

I told him I was happy to call corporate so they could help us clear that out, as his reasoning was not one that fell under their price match policy. He said “I don’t care who you call. I’m not giving you that price.”
This entire time I tried to prove to him that I had no tricks up my sleeve by attempting to show him the proof, which he continuously ignored. I even told him to look up the price that I was trying to price match and all he did was scan the item with his own Target scanner and said “yep. This is the price. If you want this item, this is what you’ll have to pay.”
At this point he was not only standing fairly close to me (albeit wearing masks, but about 1.5 feet away) he had also started to raise his voice at me.
I said to him “I am not being rude to you, at all. There is no reason for you to be so rude to me.”
To which he responded with “I am not being rude. You’re just wasting your time and I don want you to waste your time.”
He also said “I also have every right to deny any price match that is requested.”
I told him I didn’t see that in the price match policy and he said “yes we can.”

I ended up still purchasing the item as it was also on sale there just not for nearly the discount I’d found online. I did, however, also call corporate who not only resolved my price match inquiry but also agreed that the way he had acted and treated me had been completely uncalled for.

You might ask why I made such a hassle of making this price match, after all, don’t we all hate “those type of customers”?
Believe me, I have never done anything like this before but it was certainly because I have never ever ever been treated in the way that Mike, the manager that others are supposed to look up to, did.
I have worked corporate for companies such as Nordstrom and large law firms in the metroplex, all which pride themselves in the level of customer service we provide, and I’d never imagined myself in this situation. I was genuinely made very upset by being treated that way.

I dare say I’ve been treated FAR better at my local Walmart.
I don’t think I will be shopping at this target again. The target on Eldorado, Frisco North, has ALWAYS over exceeded my expectations. Drive a little further and go there.
I hope ,for Targets sake, that they get better management members. Or that the employees at Target know that is not the way to treat anyone, regardless of where you are.

Speedy location, but sometimes the produce that they select for the mobile orders are older shipments/batches.