Target

I ordered online for pick up. My card was charged and I received a confirmation order to come pick up at this location. I get to the location the lady tells me the order isn’t ready yet and to wait for a confirmation. I waited ALL DAY and came back an hour prior to closing. The person in customer service stated he didn’t see my order. I showed him the confirmation and even showed him the charge to my card. He called Target.com and they told him the order number that was sent to me was for an order from last year and in someone else’s name. The guy at the store called someone above him to assist and they just told him to contact the call center again. Still no resolution.. my money is gone and I still don’t have any of my items. I expect this from Walmart not Target.

Please be aware of USE BY and BEST BY dates from this location. We purchased baby formula and saw after purchase and USE that it was three months expired. Care and awareness should be taken by employees stocking shelves. I have made both Target and Similac aware, but I want other parents to take note and unfortunately police and double check the products you purchase for your babies. This has happened with other merchandise and products from this location and I haven’t complained, but when it is with a baby item I have no choice. A child could get seriously ill. We are lucky and now aware that even a high price, high turn over items needs to be double checked for safety and expiration. We love Target but will drive to another location to avoid these issues moving forward.

This Target has a very nice layout, and has about all the bases covered. From food and groceries, to clothes for everyone from the baby, to mom and dad, to even lawn care and electronics, toys, and even a pharmacy. The staff is very helpful and knowledgeable. If you ask something that a staff member doesn't know, they are sure to direct you to someone who does. This store is also very well kept and clean.

Overall, this is a very clean store with friendly employees. The pharmacy personnel are efficient and gladly answer any questions you may have. Even the cashiers are cheerful!

My issue with this particular store is that their produce department isn't the best. I've made visits where the only onions out were moldy, the selection of a fruit or vegetable was very picked through, or something didn't appear fresh enough for me to purchase. Just this week I bought broccoli only to come home and find it was getting soft and needed to be steamed ASAP.

So go, and enjoy all the fun products and great deals Target has to offer- just double check the produce!

This is my favorite Target close to home. Recently, I feel as though they have really put forth an extra effort in customer service. The employees greet you out on the floor and several have even directed me to shorter checkout lines. Yesterday, my sweet cashier reminded me to use my Target App which saved my 6 year old $3 when she bought herself a new toy (all by herself with her own $). Then, when I checked out the cashier noticed I had missed adding an ad item to my Target Wallet & saved me and extr $6. You can bet, with customer service like this, we will be back very soon!

1.23.2021 - Evening drive up pickup and they were BUSY! I waited patiently...what's the rush? WE'RE IN A PANDEMIC! Ryan brought me my order. He complimented me on being so patient as other people cursed him out for the wait. It was missing one item (mind you if I'd driven off without checking, that would have been a headache to discover a missing item while at home). I got Ryan's attn. He told me he'd fix it right away...maybe 10 more mins waiting. "No problem" I told him. I set a timer...he was back in 5min with not just the rest of my order, but with other drive-up customers' orders also.
I told him "Heeyyyy, you're the man!" He laughed and hustled over to serve others.

WE'RE IN A PANDEMIC AMERICA. These employees are doing us a SERVICE.

Patience is a virtue. Share it with your retail workers at your local retail stores. THEY HAVE STOCKED, SHOPPED, DELIVERED, CHECKED OUT AND ANSWERED QUESTIONS for all of us.
Be kind to one another.

Give them - a break.

Went to target for a curbside pickup. Let them know on the app that I was on the way and let them know I was there when I was pulling in the parking lot. The guy was out with my stuff before I had finished parking. Probably the fastest and smoothest pick up I've done!

You declined my Target card. You cancelled my card because I haven't used it in a year. You damaged my credit for no good reason. I will not be shopping at Target again! Customer service said can reapply. No thank you.. You guys already damaged my credit. Shame on you!

I don’t live in Frisco, but I was teaching in the area, and figured I’d run a quick Target errand since the store was close by. I never imagined having a review-worthy experience. The girl at the returns counter (I’m kicking myself for not remembering her name) looked sharp from head to toe and was just the funniest kid. She had me in such a good mood that I figured I’d swing by the glasses section, since I was in the store anyway and it’s getting close to vision-check time. I figured I’d try on a few frames. There was a very helpful young man in there who went over a few options with me. However the star here was Lynn (hope I spelled that right). She was helping a large family, all of whom needed to pick out glasses. She was so patient and friendly, giving her honest opinion and helping them understand their insurance. Her energy was so special that I just had to get a hug from her. Like I said earlier, I don’t live around here, but I’m coming back up here to get my glasses. Target, take note.

Customer service is always on point in this Target. Porsha was SO helpful and patient. Our manufacturer coupons were not working. But she made it happen! Kudos for excellent customer service!!!! Thank you Porsha!!!!