At Home

Place was messy for a newer store . Houseware section was nice and neat though . Nobody on floor to help. Main tables and back to school tables were bare and not merchandise well.

At home, has a mind blowing collection of decor. From the artist perspective it’s awesome, but from the businessman‘s perspective it’s a nightmare. Big box stores are one of the huge reasons that smaller businesses have struggled to acquire some of the supplies they’ve needed, especially in the pandemic. So I have found myself having to shop here on occasion to fill in supply chain gaps. However, every time I have gone, I spend 30-60 minutes at the register dealing with tax exemption. The procedures set in place are poorly laid out and not saved. Each time you have to redo the whole thing. While the store has amazing products and a nice diversity, I will be considering other stores beforehand due to the arduous nature of purchasing at this place. It is never a pleasant experience.

Bought a Christmas garland for $20 before Christmas ended. I didn't use it and try to take it back and they try to give me $5 for it. My receipt said 20 and they try to give me five!!!

I love at home so many nice things for inside and outside and staff was very professional

It's a huge store, tons of selection. Very early Halloween decorations which is convenient. Great staff, just about couldn't ask for more.
One note if you're thinking of shopping there for these items specifically; the shower curtain and bed sets are a bit lacking, sort of not as nice as other comparable stores and not as cheap as walmart.

This is my new danger zone! Love spending time checking out each isle. Never leave empty handed.

There's always one cashier and a ridiculous line on the weekend. Last weekend one cashier waited around 20 minutes to get checked out. Otherwise pretty good

Customer service there is non existent. Need something from the top shelf? Good luck getting someone to get it for you. New merchandise advertised in the emails sent to you are nowhere to be found, and if you ask them about it, they're flippant and say it's probably still on the truck in the back. I work in customer service. I know when new stuff comes in that's advertised in any way, shape or form, you get it out to the sales floor quick. As much as I love this store, I'm not sure if I'm coming back. Think I'd rather pay more for something at Target or Amazon because at least if their website says they have it in stock, I can trust that it is.

Allie is always helpful when I go in.

Always love shopping here wherever we are. This time we found some real treasures in the wall art department for my husband's new office.