It used to be amazing, order was always perfect no matter what it was. For the past 2 months or so I haven't had a decent drink whether iced coffee or redbull smoothie. Something has changed. Staff is always friendly but what good does that do if the drinks don't taste good. I am 74 points away from platinum, so I've have my good share of drinks from here. Just hope quality goes back to when it first opened. Last thing I'd want is for the Human Bean to become "just another starbucks".
Got a raspberry smoothie, delicious although the cup is huge. I asked for the freshest fruit and the lady said they're all fresh. Haha bet she got a look from her manager to say that one. Next time I'll just ask to be surprised.
Simply AMAZING!!! Phenomenal staff with the highest quality of customer service that I have received in a very long time.
The entire store feels very personalized. With every holiday or season, they add small touches on the cups/bags personally handwritten or stamped.
I have come across the owner of the store twice at the location (one after Thanksgiving) and he is highly involved with making sure the customer is satisfied. On one occasion he personally asked me to taste my drink and if I didn't like it, they could remake it. On the other encounter, he gave me a free drink so that I could try it because I asked what the difference was between two of their drinks. How amazing is this?! To have the owner work alongside his employees and ensure the customer is getting what they want! This explains why his employees have all been awesome.
And on top of all of this.... Delicious flavorful coffee, scrumptious muffin tops and they carry multiple sugar free drink options!!!
Needless to say, they have gained a long time customer. Thank you and Great job to everyone at this location! 🌟
I love this place it’s got the sweetest people and delicious coffee and tea! Fans of the Seinfeld comedy show will appreciate and get a chuckle with the muffin tops on the menu. The food is delicious as well. I would love to see them add some vegan butter and cheese products. They do have almond milk. You get a cute little chocolate covered coffee bean on top of your drink its a nice “little thing” touch that is so lovely.
First time going ti the bean and everyone was so welcoming. As soon as I tasted the recommend drink I had to write my review. Got a Mexi granita drink.
It's great coffee, they even throw in a chocolate covered espresso bean egg at the top. They added too much ice to my order...not sure if that's the case every time for iced coffee, but this is an honest review. I went for the first time yesterday and the staff was super friendly and helpful, the coffee was on point (had the Irish cream breve), loved the chocolate covered espresso bean, but my coffee literally ran out within a mile of the place. I drink coffee occasionally from many places in Brownsville, so I'm aware of how different places work and enjoy my coffee at a normal pace. I was surprised at how little this experience lasted. I hope to go back to try other stuff with the hope I won't be stopped of a good experience and flavor by a mountain of ice.
They have a delicious green tea smoothie that I definitely miss! Came to San Antonio and have yet to find anything similar than that delicious drink. Only missing a star because the food doesn’t taste that good, it’s pre packed cold and you can tell because it’s cold in the middle and warm on the outer parts and its really messy. But the drinks are great.
Wow oh wow!! Nothing but amazing!! Love the workers there!! Great customer service!! The drink is good and can’t wait to go back for some more new drinks.
Terrible experience, i was ordering a coffee & there’s an event going on next door that I did not know was going on and the lady at the front was extremely rude. She cut me off midway me ordering and said “are your going to the even ? If so you can only be here for 10mins and then you guys have to go” I stopped ordering and took my business elsewhere. I would not recommend this place. Super rude people ! “ response to the comment below” i was not parked in a fire lane. I know the event had nothing to do with the Human Bean. So why tell me to move & I didn’t not exit my vehicle and walk towards the event, that is a straight lie & no customers were complaining about blocking anyone because I was in your parking spaces. The employee asked me with attitude & was rude and I’ll take my complaint to the BBB & the district attorney. Thank you
Jovanny Sotelo
It used to be amazing, order was always perfect no matter what it was. For the past 2 months or so I haven't had a decent drink whether iced coffee or redbull smoothie. Something has changed. Staff is always friendly but what good does that do if the drinks don't taste good. I am 74 points away from platinum, so I've have my good share of drinks from here. Just hope quality goes back to when it first opened. Last thing I'd want is for the Human Bean to become "just another starbucks".
Timothy Adams
Got a raspberry smoothie, delicious although the cup is huge.
I asked for the freshest fruit and the lady said they're all fresh. Haha bet she got a look from her manager to say that one.
Next time I'll just ask to be surprised.
Karen Delgado
Simply AMAZING!!!
Phenomenal staff with the highest quality of customer service that I have received in a very long time.
The entire store feels very personalized. With every holiday or season, they add small touches on the cups/bags personally handwritten or stamped.
I have come across the owner of the store twice at the location (one after Thanksgiving) and he is highly involved with making sure the customer is satisfied. On one occasion he personally asked me to taste my drink and if I didn't like it, they could remake it. On the other encounter, he gave me a free drink so that I could try it because I asked what the difference was between two of their drinks. How amazing is this?! To have the owner work alongside his employees and ensure the customer is getting what they want! This explains why his employees have all been awesome.
And on top of all of this.... Delicious flavorful coffee, scrumptious muffin tops and they carry multiple sugar free drink options!!!
Needless to say, they have gained a long time customer. Thank you and Great job to everyone at this location! 🌟
Ruth Mallory
I love this place it’s got the sweetest people and delicious coffee and tea! Fans of the Seinfeld comedy show will appreciate and get a chuckle with the muffin tops on the menu. The food is delicious as well. I would love to see them add some vegan butter and cheese products. They do have almond milk. You get a cute little chocolate covered coffee bean on top of your drink its a nice “little thing” touch that is so lovely.
Yackie
First time going ti the bean and everyone was so welcoming. As soon as I tasted the recommend drink I had to write my review. Got a Mexi granita drink.
Aldo Bañuelos
It's great coffee, they even throw in a chocolate covered espresso bean egg at the top. They added too much ice to my order...not sure if that's the case every time for iced coffee, but this is an honest review. I went for the first time yesterday and the staff was super friendly and helpful, the coffee was on point (had the Irish cream breve), loved the chocolate covered espresso bean, but my coffee literally ran out within a mile of the place. I drink coffee occasionally from many places in Brownsville, so I'm aware of how different places work and enjoy my coffee at a normal pace. I was surprised at how little this experience lasted. I hope to go back to try other stuff with the hope I won't be stopped of a good experience and flavor by a mountain of ice.
AndreaComa 7575
They have a delicious green tea smoothie that I definitely miss! Came to San Antonio and have yet to find anything similar than that delicious drink. Only missing a star because the food doesn’t taste that good, it’s pre packed cold and you can tell because it’s cold in the middle and warm on the outer parts and its really messy. But the drinks are great.
Denise Martinez
Wow oh wow!! Nothing but amazing!! Love the workers there!! Great customer service!! The drink is good and can’t wait to go back for some more new drinks.
Xavier Corpus
Terrible experience, i was ordering a coffee & there’s an event going on next door that I did not know was going on and the lady at the front was extremely rude. She cut me off midway me ordering and said “are your going to the even ? If so you can only be here for 10mins and then you guys have to go” I stopped ordering and took my business elsewhere. I would not recommend this place. Super rude people ! “ response to the comment below” i was not parked in a fire lane. I know the event had nothing to do with the Human Bean. So why tell me to move & I didn’t not exit my vehicle and walk towards the event, that is a straight lie & no customers were complaining about blocking anyone because I was in your parking spaces. The employee asked me with attitude & was rude and I’ll take my complaint to the BBB & the district attorney. Thank you
Justin Wilson
An Irish Cream Breve or a Salted Caramel Breve, hot, no whip is guaranteed to pick up any Sunday morning.