Huddle House

I visited this location with my family this morning, and their customer service was fantastic! It may have taken a while to get seated here, but despite an incident with a server who spilled a drink while giving us our food and having to pay for the refill, they quickly fixed their mistake. The food we had was hot and cooked right. It is another option for families and groups who are not in the mood for restaurants such as Western Grill or El Portillo. A bit of advice, try to beat the after-church crowds, and you are good to go here.

Would rate a zero but 1 Star is required.
I have ordered 3 separate times and each time something is wrong with the order. I believe being able to read should be a requirement. Today’s order was a mushroom Swiss burger and all I got was bread and two patties. Huddle house in Andrews is a Joke and wouldn’t recommend to anyone. Lost my business for good. Also learn how to cook before getting people sick.

WOW! First time here, first time in any Huddle House, I got to admit the lovely manager ANGIE request the cook to suggest his favorite dish to whip up and the cook named REY CAME IN CLUTCH with some stuffed hash browns and shout out to the waitress JENNI, with the refills before asking! Y’all doing good keep up the good work, real clean too

I came to Andrews TX for a family function and we decided to come for breakfast and we had a great experience. Great family atmosphere, food was great and the wait staff was excellent. Angie and Cici were awesome. Robert the owner took the time to stop by our table to make sure everything met our expectations.

I don’t know how anyone can continue going here. I can’t wait to see the day they post that doors will be closing for good. Gave them another chance and again got a burnt biscuit

They didn't greet me at the drive up window. Once there, they just handed me food without asking why I was there. Then I got back to my room to find out they missed 4 items on the food. Called back and drove back to only find out they closed 2 hours early. Obviously they don't care about the food they give or the people they serve. Don't eat here unless you want to waste money on things you will not get.

Food was good. Hash browns almost perfect, eggs really close to perfect.
Gravy wasn't my favorite. Biscuits were good.
The servers were great, blacked each other up: did a great job.

Train your waitresses. When we got there is was slow. They allowed us to sit wherever, cool. 30 minutes and they were slammed and instead of sitting people down and offering wait times. tThey continued to allow people to sit down on their own and after bigger groups came and who needed bigger tables. They were asking people who already have been sat for awhile, to move for other groups coming in. Like WHAT.

They should have been sitting people and just because there’s open tables doesn’t mean they have the staff to work all those tables. Sit what you can because after that service was horrible. Didn’t get what we originally asked for and when we asked for it to be fixed we were forgotten about.

Train your waitresses and don’t sit more than you can handle.

Very very disappointed!
Service horrible
Food quality poor came to table cold cheese on Omellete not melted Butter on Waffle not even showing signs of melting.
On top of all that could not find a manager so I went ahead and paid. They have a sign basically saying don’t forget to tip! And then while paying to leave I was asked how much of a tip I wanted to leave. My response was I want yo pay for this so I can go get something to eat!

My family and I went to go eat at this establishment after Church and boy oh boy they didn’t disappoint the waitresses were quick , friendly ..Cassy recommended some great menu items and made sure we had everything we needed while dining in … Food was seasoned well and fresh .. definitely will be back.