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4.3

100 reviews
Cafe

Review of Timeless Elegance Tea Room

Timeless Elegance Tea Room: A Quaint Cafe with Mixed Reviews

Timeless Elegance Tea Room is a small cafe located in downtown Morristown, Tennessee. The cafe serves as a tea house and offers a variety of food options, including sandwiches, soups, salads, and quiches. The cafe is open from Monday to Saturday from 11:00 am to 2:00 pm, and it is closed on Sundays.

The cafe has received mixed reviews from its customers. Some customers have praised the cafe's food quality, excellent service, and cozy atmosphere. The squash soup and quiche are some of the popular dishes that customers have enjoyed. The staff is friendly and accommodating, and the tea selection is impressive. The cafe's decor is charming, and the ambiance is perfect for a relaxing afternoon tea.

On the other hand, some customers have had negative experiences at the cafe. Some have complained about the owner's behavior, who has been described as rude and greedy. Customers have reported being ignored, waiting for long periods, and being served subpar food. Some have also criticized the cafe's management for poor training and misleading job descriptions.

Despite the mixed reviews, Timeless Elegance Tea Room remains a popular spot in downtown Morristown. Customers are advised to make reservations ahead of time, as the cafe can get busy and run out of popular menu items.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Takeout
  • Dine-in

Timeless Elegance Tea Room Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kari Snodgrass

Loved it!! The squash soup was amazing!
The waitress was friendly and very helpful. Will go back. My granddaughter even had her little pot of "sweet iced tea", it was just the 3 of us. My daughter, her daughter and I.

Wesley Dowell

Liars and thieves, Timeless Elegance Catering is nothing but a scam. The best scam artist are the most polite. After doing a tasting, we had a great experience, and the food was good. Except the mac and cheese which tasted just like Kraft. So we had decided to use them to cater my wedding. We paid 300$ to cover the tasting fee and a deposit to reserve the date. The tasting happened on October 3. So they were supposed to send us a invoice in a few days. So on October 24th we sent them a email asking if they had put a estimate together yet. On October 26 we got a reply saying they should have some stuff for use to look over in a week. After this point we didn't get contacted again till JAN 14. We tried to reach out to them in every way we could. We sent multiple emails, we called multiple times in which the regular staff said the catering people would call us soon. Our coordinator even reached out. We even visited in person, and was told that the catering staff was to busy to talk to us. So needless to say we questioned their reliability and decided to use a different caterer. So we posted some negative reviews, this prompted the best communication we ever got from them. They said they would return our deposit minus a 50$ tasting fee, in exchange they asked us to take down our reviews. So we agreed, I took down the negative reviews. Now it has been 3 months since they said they would refund our deposit. We did our part and still haven't seen a check yet.

Anne Beymer

Visiting from out of town, The tea room was atrocious (NOT A REAL TEA ROOM) the fried green tomatoes were filled with grease, the BLT is disgusting! The squash soup tasted like flavorless baby food!!! And the MANAGER ALLOWED THE OLDER LADY NEXT TO ME TO HACK UP A LUNG! Hello COVID!!!! Then the manager had the audacity to not only argue with me and run her mouth but she wanted to literally fight with me! I’m Texan- let’s go sister!!! The poor waitress was in tears! Our waitress was amazing but the food sucks as well as the MANAGER! DO NOT GO HERE IF YOU WANT DECENT FOOD OR A REAL TEA ROOM🤮

misty C

I was hired through indeed for a wait staff position. I'm extremely over qualified but it seemed like a small family environment. My first day I was supposed to be trained with their manager. Who literally trained me on nothing. Let me add this isn't really a wait staff position. They actually want you to host and cashier. Which tbh is probably more money. Wait staff makes like 50 dollars in tips. This laugh of a manager explained how to work a calculator. What an insult to my intelligence. I hold a degree, 6 years of management in a restaurant and currently working on obtaining a bachelor's in accounting. I obviously found a way better position and still have never been compensated for the day I worked. I cant stand companies that are poorly ran and then don't pay people. Very misleading in the position actually hiring for and terrible training. No discount on food and zero breaks. I will be filing a formal complaint for wages with the labor board. .

UPDATE. THE BUSINESS STILL WONT PAY ME UNTIL OCTOBER 1ST. SO AN ENTIRE MONTH

Update: they did pay me

Jeff King

My wife loves this place ! We had Dried Tomato Basil Quiche, Chicken Salad, Butternut Squash soup and the Grape salad and as always, it was very good. Very relaxing atmosphere , great wait staff and just a nice quiet place to sit and have a great lunch.

Billie McElroy

Chicken divan was dry and grilled pimento cheese tasted (and looked) like a slab of Velveeta on bread. $13.00 for a cold cheese sandwich seems excessive.

Hilda J Hickman

I found this tea room online and decided to take 3 friends there for lunch. We all loved it. The food was wonderful and the atmosphere is just what a tea room should be. It is right downtown so we parked on the street and just walked into the tea room. So homey and nicely decorated. I had the squash soup and OMG I could have eaten that all day. It was sooooo good. The quiche was very good with a flaky crust and the pasta salad was also very tasty. You had a dainty tea cup and the selection of teas was very nice. My friends and I will definitely go back again, again, and again.

William Kite

Awesome place to eat. So much more than the name implies. Love going on Tuesday & Friday. Chicken and dumplings on Tuesday and salmon patties and pinto beans on Friday. Both are just like good ole home cooking. Something you can’t get at most reatruants. Highly recommend!

Jessica Stapleton

I love this place! I go 1-4 times a month. Their fruit teas are amazing along with everything else on the menu. We usually try to get there​ between 11:00-11:30 because after that people start calling for reservations. I wish they would open a second one for that reason. Friendly staff, very cute decor, and great food.

Jackie McCulla

Drop what you are doing and go dine at Timeless Elegance! A particularly good choice is the chicken and dumplings, Tuesday's special. It in not just fabulous, but served in a charming glass chicken dish. The side salad is tasty and attractive. The Ranch dressing is to die for. Have the special fruity tea with your meal, but skip the desserts, which are mediocre. Reservations are a good idea, as this is a VERY popular lunch destination!

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