Caribou Coffee
Review of Caribou Coffee
Caribou Coffee: A popular coffeehouse chain located in Watertown, South Dakota, Caribou Coffee is a go-to spot for coffee lovers and breakfast enthusiasts. The café offers a variety of signature drinks, mochas, lattes, and coffee, as well as a range of breakfast options.
The café is open seven days a week, from 6:00 am to 7:00 pm, making it a perfect spot for early birds and night owls alike. The café's interior is cozy and inviting, with comfortable seating and a warm atmosphere. The staff is friendly and welcoming, providing excellent customer service to all visitors.
Customers rave about the café's breakfast sandwiches, which are a perfect way to start the day. The menu also includes a range of pastries, bagels, and other breakfast items, as well as a variety of lunch options. The café's drinks are also a hit with customers, with many praising the quality of the coffee and the range of options available.
While some customers have noted that the café can get busy during peak hours, the staff works hard to ensure that all customers are served quickly and efficiently. The café's drive-thru is also a popular option for those on the go.
Overall, Caribou Coffee is a great spot for anyone looking for a cozy café with excellent coffee and breakfast options. Whether you're looking to catch up with friends or get some work done, this café is a must-visit in Watertown.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Outdoor seating
- Drive-through
- Takeout
- Dine-in
Royce Rau
Very excellent service and very good food
Michaela Hallam
Great service!! The staff was very quick. We witnessed a team of High school players repeatedly disrespect the management and the entire time all the staff maintained professionalism. We wish them luck during this busy Basketball State weekend.
Ashlyn Jantz
The lady at the till was a little unhappy. The gal who brought me my food was very sweet. The food was amazing as was the drink. The customer service was a little disappointing
Andie Jo
I literally just got that new bubbles drink and omg it's so bad the flavor was all at the bottom and I expected it to be not sour
L Simmons
Always courteous and considerate staff. In the barista made category lots of options coffee,decaf,sugar free and a few pasties and some hot sandwiches but they didn't have the sandwich I chose today and they were out of almond milk. The store shelves now carry Keurig cups of Caribou coffee. Only 4 kinds of tea in the store. one caffeine free,which was herbal. It's a great place but had slim caffeine free options on the store shelves and does not always have the hot sandwich
Ashley Rae Kann
Didn't come to the drive through for us although 4 people were working inside. After sitting in the drive through saying "hello?" for a few minutes, we drove by and looked at all the employees through their window... fortunately for the next person in line, they did seem to answer them. I went inside because I really wanted my coffee. Well, 0 of the 4 employees acknowledged my presence while I waited for them INSIDE to take my order. A couple minutes later, I tried to get someone's attention by asking them why I couldn't get help in the drive through but the person behind me could. They ignored me! I said, hello?!? Then one girl said, "the headphones died." No apology, hardly any eye contact... Anyway, I did eventually leave with my turtle mochas inhand but the difference in customer service between this Caribou and others I've been to is just astonishing. I felt invisible and ignored at this place, and this is, sadly, not the only time I've experienced this at this Caribou.
Michelle Kangas
The drinks are fabulous and quick, some employees are more pleasing to encounter than others but for the most part they are all understanding.
Phil March***
Awful. I bought a stale gingerbread from them. They replaced it with a stale poppyseed bread. They warned me it could be just as bad. IT WAS. No apologies. How not to run a business. I threw both in the trash. Hwy 81 at 212 location Watertown SD
Lisa Mckittrick
I usually get a great Carmel high-rise not today. I went through the drive thru like I normally do. The person working tried to give my order to the car in front of me. So my order sat on the counter for almost 5 minutes. Normally I get great service here.
Hayley Hoiland
Absolute horrible customer service! After 5 people received their order after I gave them mine. I politely went to the counter and asked what happened with my drink order and found out it accidentally got put through drive thru. No apology was given besides the statements “it happens” with lots of attitude verbally. Will not be going back to Watertown, SD!!