Coffee Connection

Very very rude & for the price I paid for the coffees I don’t expect bad service & how horrible the coffee tasted ! And to charge extra money for another coffee is ridiculous ! Manager was very rude. Will only go to Cumberland location next time! They are way nicer there. Even after the rude encounter, I tipped $2 and she took it super rude. Will never go back here.

I'd give 10 stars to the location in woonsocket! They pay close attention to EVERY order and have never gotten even my special instructions wrong. The location in Cumberland needs the lord, but the one in woonsocket is my everything 💕💕 I LOVE themmm

I’m completely disgusted !!! I ordered a large great pumpkin iced coffee and found a blonde hair on the lid of my cup !!!!! ... I started going to the Woonsocket location every other day .. truly enjoyed the coffee . I called in to speak with the manager and the young lady on the phone said “he wasn’t in and the only thing she could do was re make it for me” no apology or anything .. worse customer service and cleanliness!

Decent iced coffee. Sometimes it takes awhile for them to make sandwiches and drinks. Willow Tree chicken salad is always nice to see on a local business menu. Offer non lactose milk options.

Usually pretty good. I just picked up my willow tree chicken grinder and the roll was burnt, it could’ve been replaced easily but it looks like they just didn’t care today. Not too happy

Don't go here. Every time I come here I have an issue. No customer service. They argue with you and tell you you're wrong when they make a mistake. Don't get me wrong the flavor and the creativity of this place is great, THE CUSTOMER SERVICE IS AWFUL. If I could give this place a no stars I would. The girls there are rude. When I called and made my complaint and told them I won't be coming back she told me "okay cool, bye" that's NOT how you take care of a business! This place needs all new workers.

I would probably venture more on 3.5 stars, but rounding up for good measure. This is one of the only coffee shops besides Dunkin Donuts in the nearby area and it serves up a pretty good cup of coffee.

A variety of flavors like 'sugar cookie' and some other crazy combos can be had for standard hot or iced coffee. They even have specialty coffee concoctions which is what I tried (candy bar- chocolate, caramel and peanut butter). This is not to be confused with an espresso based drink, treat it how you would order your iced coffee, but skip the sugar, it's pretty sweet!

It's a little confusing to find since their neighbors advertise their cash for gold banners all around the building with awnings and posters. It's nice they have a drive up too if you're in a rush!

Also if you're using a debit or credit card they do charge 50¢ if you are under $5.

Coffee is better at Dunkin Donuts. Expensive for what you get. We ordered a latte, mocha and 2 muffins, $15. Coffees were weak, weak, weak! So disappointed, was looking forward to finding a great local coffee shop.

The staff is always super friendly and obviously I keep going back because the coffee and bagels are so good.

The brothers in Cumberland run a fantastic business! But Woonsocket is a completely different story. The owner there is very rude to customers and is not pleasant at all. It’s embarasing and awkward the way he treats his employees in front of customers. Hopefully something changes because their food is awesome.