Reviews (100)
My little cousin came in on 5/21 @3:45 to get a boba. She did not know how to order and was asking questions on how can she put strawberry boba in her drink. The employee went to go get the manager or owner and he came out being rude and made the comment of “you were just a little too quick with your questions”. That WAS RUDE AND I WILL LET ALL OF WACO KNOW TO NOT SPEND YOUR MONEY HERE! He could’ve been respectful and answered the questions before being rude.
they done burnt everything bro
Poor customer service. Long wait although there are multiple people to work inside…they were just playing and teasing each-other instead of focusing at work.
Customer service was great . Drinks were fabulous love the different options best boba I've had
This is the fourth time I’ve gone and they haven’t even had any boba. They also don’t even have anyone at the front, you have to order at on an iPad and wait 30 minutes to get your drink
When we moved to Waco in 2019, service of this place was great! The server was personable. We tried to go here a couple of times, but unfortunately the service has been slow and the place looks unkempt. The restroom don't have a supply of toilet paper or paper towel. Sometimes, there's no soap too. We really like the Boba Tea here, but wait times has been extra longer. Sometimes, you have to wait even there's not much people inside the store.
Very cute place love the theme. The drinks though were subpar the crystal boba was spoiled/ stale That I couldn’t even finish my drink.
Products are yummy, customer service is good, but they do take way too long to make your drink
I really like the variety of drinks they have. Wish they had coffee jelly!
Tea's were great but they ran out of tapioca. Then they ran out of one of the flavors for our drinks. This caused the service to be a bit slow. Aside from that the drinks were good and creative.
Workers were complaining and cursing loudly in the back. Complaining about their boss
the atmosphere was not good, the customer service from the staff is terrible, and there was no bubble
Amazing drinks I love their Milk tea it and they have amazing smoothies too I recommend getting a strawberry smoothie with strawberry popping boba
I order a tiramisu mocha. It was super sweet the flavors didn't resemble tiramisu. I wasn't my thing however the drink looked great. My reason for the 1 start review is the customer service. I was told my drink would take 30mins. I left establishment and returned 20 minutes later. The people that ordered ahead of me were still in the restaurant without their drinks. When the employee called order 46 both myself and the people ahead of me asked about our orders since we were number 43 and 44. The lady rolled her eyes stormed into the kitchen to retrieve their drinks. She chastised them at them as they grabbed their drinks. That same chubby black lady with bushy hair gave me my drink and told me next time I come in I need to listen better. Needless to say I won't be returning. I'm not going to pay good money to be verbally spanked by some random women with a bad attitude. I do recognize that this one employee doesn't represent the entire establishment. All my previous visits were quite pleasant. I don't think it's asking too much for employees to check their feelings at the door and be pleasant.
We were waiting in line and then once we got to the counter told us that they were excepting no more orders. They could’ve told us I was standing out there for five minutes before hand.
The staff was amiable. Different types of boba teas, and the place was unique 🎊 We will stop when driving through to get some boba tea ❤️❤️
Love everything here! Drinks are delicious, very helpful staff!!
We walked in shortly after it opened. The boba wasn’t ready for another hour. The trash hadn’t been taken out from the previous day. The server wasn’t helpful at all. The drink was fine but not amazing.
This place was super weird and the 💅aesthetic 💅was very uncomfortable. There were random people taking photos of the ground, walls, and ceilings. I also had to wait over 30 minutes for my order (which was a small smoothie). I do not recommend any location of this place. When I finally got my order, the smoothie was mid.
Haven’t had coffee that good in a long time! Boba tea tasted great