Reviews (37)
Not my cup of tea. Probably my fault for searching for a Tea House and having no idea this is not a traditional tea cafe. So, few decaf or hot teas available, and a very loud environment (tv/music). Not a relaxing kind of place. I would have dined in but the noise level was so high that I took it to my car.
Just very good
I'm new at ordering boba and the girls here instead of helping you out and understand, they just get all annoyed, roll their eyes and don't even try. I'll stick to starbucks, they're always very friendly there. Even though the tea here has great flavor. That's the only reason I'm giving it 3 and not 1 star
I used to buy their teas all the time then I stopped for a while, today I tried to go to labc and they said they moved here, so I did I like the place and love that they got a kids playing area. Sadly when I ordered my tea I asked how long would it take because I had kids with me and the cashier said she didn’t know so I continued to ask 10? 20? Maybe 30 minutes? She said 30 so I came back around 20 minutes after when I went to pick it up it didn’t have ice so I asked and the girl and just said well it’s been ready for a long time 😅 I was like oh okay you told me 30 minutes and she just said yeah 🧍🏻♀️ 😂 I’m not even mad but definitely won’t waste my time and money on a hot 🧋 so if you visit here just make sure you don’t have anything to do after and stay close if not you will get a hot 🧋😂
When I walked in they immediately greeted me and my family and they were so kind and patient when didn’t know what we wanted and were overall just really nice and there drinks were amazing Im definitely going back in the future
Pretty dumpy. Overfilled our teas so they spilled over when putting the lids on. No rag to clean up. Same happens to the people after us and they complained as well.
Great brown bubble tea, I would likely come back
I usually love the thai tea from here, I’ve been drinking it since LAB C opened. However, this time, I ordered 75% sweetness in my tea and it was not great. It wasn’t so bad to where I couldn’t drink it, but it did not taste like 75% sweetness. It was bitter and just overall not amazing. Not to mention, as soon as we were handed our drinks, the employees immediately got on their phones. Could be better.
Was excited to see a boba place in bastrop but it taste bad the boba isn’t really good either .
The owner is very polite and the service is great.
The tea is great and the owners and staff are fantastic. This place needs more love!
The best Boba. The tapioca is soft and chewy and I love that you can choose the level of sweetness. My favorite is large chocolate coconut smoothie with extra tapioca.
Solid 4 star place The flavors are really really good. I've tried the thai, taro, vanilla and almond flavored milk teas. The tapioca doesn't seem to get stirred when cooked or something because there's always big chunks of them stuck together, making it hard to drink them all through the straw. Sometimes the service is really slow, but it's just because they are understaffed and overworked. I tried online ordering once and the order didn't go through. FYI. Last time I went, though, the customer service was good and I got my drinks quickly.
Service with a smile. Extensive menu options, but the ladies always give the perfect suggestion.
It was a very nice little tea place, the tapioca was amazing, what I got was alright but I'm fine with that. Overall it's a nice place to go and to meet up with people!
It could be so much better.
The girls, were awesome answering all my questions first time-
Bad customer service
Normally don't write reviews, but definitely decided to do so this time. You are given the option to order from Tea Valley while eating at Lab C Kitchen. We got our drinks delivered from employee next door. The girl was rude, set down our drinks hastily, we said hi, asked a question. There was no acknowledgment from employee whatsoever. Thank you for writing on top of the drinks so we know which is which. Part of the experience is having good customer service. Which is not was delivered. For the prices you're paying, you expect better service.
Won't answer their phone.