Reviews (100)
I got free donuts for graduating.
Absolute amazing service and a nice staff as well. Definitely will be coming back.
Stopped in with my senior for her free donuts on 5/24. Service was wonderful and everyone at the store was super nice. And the donuts were just as tasty as ever. Great job, Memphis Krispy Kreme!
I suggest that the change their times on google but other than that donuts were great.
Went to Krispy Kreme on Hacks Cross this morning for my donut fix. Ordered the assortment w/raspberry filled being one of them!! It was one of the worst I've ever had!! They call this filled??? What a joke!!😡
The young lady who took my order today was friendly and helpful
Fresh doughnuts are always good!
We love donuts but the employees have a very bad attitude. I won't return to this location. What happens to lazy people apart from lazy people in a bad mood, they make the customers' day miserable with their negative attitude,and and the worst thing is that the children look at their bad attitudes
I went to the store between 710-720am and the attendant told me thru the order speaker the store will be open about AN HOUR!!! No explanation... is this the norm for this store? What KK opens AFTER 8M?
So good and super nice staff
I would love to actually eat here because I haven’t in forever, I remember only good things, but they’re always closed.
Best donuts. Tried a few local shops but no one gets the light batter down quite right like Krispy.
Okay so normally I would give KK 20 stars but two Fridays ago I pulled in to the Stage Road location where they were advertising Chocolate Glazed Donuts and sometimes they are not able to do that promotion on some Fridays. I specifically had to pull up to the window because the order box refused to talk that day. I tried to curb my excitement when asking if that Friday was specifically a Chocolate glazed donut day and the very kind lady said “yes”. I ordered two dozen and drove the 20 minutes home. In my opinion, those chocolate glazed donuts are even more amazing cold. As I opened the box in anticipation…sadness overwhelmed me as I stared at two dozen of chocolate iced donuts. 🍩 Now I can enjoy those but I was really disappointed to take the young blonde haired lady at her word. Moral of the story….check your order before you drive out of the parking lot no matter where you go. You tend to get🪛 in the drive-thru.
I was disappointed to arrive at your store only to find that you had closed early. Your sign should have at least said “We apologize for the inconvenience.”
Every time I go here they are closed. Went today 03/05 around 2:30 pm and they said they were closed. I’m going to Gibson
Yesss yess, always fast friendly and fresh. You better get you some...
Terrible customer service.... supposed to be open until 10pm drive thru until 11pm. Pulled into drive through at 815 on a Saturday night and she said they were closed but took the car ahead of us. Guy taking the trash out was smoking a joint too. Great Look Krispy Kreme !!
Absolutely awesome.....the hot sign wasn't on, but they were hot. The young lady there wasn't hospitable, but after hearing her concern, that all changed. I thanked her for coming in to be a service to us. Man. I forgot her name, but I will definitely repost with her name next time. Thanks. Oh, those glazed donuts are really getting expensive 😫 but still delicious 😋
Customer service was fine. In the sense I received what I ordered. HOWEVER, I've frequented this location on at least 6 occasions. Once, they weren't able to accept cash or debit. Another they only accepted cash, exact change. Three other times cash only. And one other time debit only. The inconsistency is annoying. If there is an IT issue where registers don't work properly; Krispy Kreme is a large enough conglomerate where they should have the resources to resolve something like that. But if it's employee incompetence; please just shut it down altogether until that weak link is fixed. Your reputation is at stake. And I said the latter because I see that worker pride deficiency in a LOT of fast food restaurants in Memphis. Can't blame it on supply; because I visit some of the same establishments in Nashville and parts in between and it's not at all prevalent like I've experienced in Shelby County. Memphis, GET IT TOGETHER! 🤷🏾♂️🤦🏾♂️😪
Still not able to go inside for service. Drive thru only.