Reviews (100)
Quick snack while at the airport
Always thought of trying this place but never did. It was SOOOO good and I’m not a big bagel person. The staff were talkative like they enjoyed each other but that didn’t bother me, they got the orders out.
Great sandwiches and hot coffee. The line was long but they were very quick/efficient, surprisingly! Coffee was $4.99 for a simple coffee, but no one in this food court was cheaper...🤨
The 8 PM crew in E concourse at CLT was doing a great job. I like the Nova Lox best. It's a crying shame you can't tip on the POS card machine. These two were doing amazing and they deserve it.
The All Nighter Breakfast Sandwich is one of my favorites in the airport
Excellent bagels. No cream for coffee though.
Great tasting cinnamon and raisin bagel, especially toasted a bit. There were only 2 tea options, which was a bit surprising for a bagel shop.
Super nice staff. Their system was down and they couldn’t use credit cards or make change, but they were apologetic about the inconvenience, nice to the customers, and kept on serving people as best they could. And the coffee and food were good too!
The all nighter was amazing!
Staff was just there, not overly nice and not mean, despite that they still got food out quickly and I appreciate that when there is a flight to get to. Food was hot and delicious.
Just tried Einstein Bros. Bagel for the first time and it wasn’t quite as delishous as I expected.
Is it a Einstein Bros? Is it a Bruegger’s Bagels? My coffee cup has left me with nothing but questions…. And predictably overpriced airport coffee. But I guess all things considered, it was an ok airport breakfast (cause the bar is so low at airports). But why can you cut my dang bagel sandwich in half? I have to eat it WHOLE like some kind of savage?!
They claimed to have ran out of hot drink lids, and thus wouldn’t serve hot drinks. Yet, I watched multiple ppl receive hot drinks, there were two stacks of lids by the coffee station, and the moment after I checked out (and they took my meal voucher) a box of lids were delivered. So I wasted $5 of my meal voucher. The lack of rational thought is staggering.
Looking around and waiting for my food, I debated if I had time to catch drink at Captain Jacks just 30ft away. Quality of the food 5/10 Quality of service 5/10 Coffee was decent
There's way too many other food options in the airport to justify spending the amount of money on what taste like a stale bagel and simple toppings. Coffee wasn't bad but not great
Not open on time inside a airport is tragedy like it’s flights to be made
Me: "How much is a plain bagel without cream cheese?" "$2.80." "Ok, the menu says the Classic is $2.30. What's on that?" "Cream cheese." "Can I get the classic without cream cheese?" "Yes." "Ok, I'll have the Classic without cream cheese." "That'll be $2.80." "But the menu says it's $2.30." "The menu is wrong." If I just explained what happened and the owner replies "Contact us and tell us what happened" there is a bigger issue.
Excellent experience. Long line but that's expected at the airport. Staff was very quick and kept the line moving.
Fire every employee at this store and replace them witha sign clearly stating the hours and an automated robot to toat ypur bagels and dispense smear. At 5:30am i was told them open at 6am. From 5:45 to 6:05 i and a line of customers were ignored by store employees until we asked again what time they open. The emplouee responded by telling us she didnt know what time they opened. Clearly in a shirt identifying her with your store.
There are plenty of other food options in the airport. Do yourself a favor and skip this one. I got a toasted bagel with cream cheese. The bagel was stale- like you’d expect from a day old. But the worst was the “cream cheese”. I’m surprised they can legally call it that. It is white like cream cheese but that is where the similarities end. Ir is a flavorless foam product that literally drips out of the sides. I’m not exaggerating when I say this- I have had thicker foam on a cappuccino. So gross!