Reviews (46)
Went by on yesterday afternoon May 11. The GIRLS were not friendly at all. One of them were actually leaning on the counter and seem very unhappy and impatient while I was viewing the menu. She basically didn’t acknowledge me at all . I could definitely tell she didn’t want to be there at all!!!!! Very unprofessional and not friendly at all!! Terrible customer service!! I will never purchase from A place like that. I will keep my money.
One of the worst Cappuccino :-(
I actually love the spice Chai Latte. What I don't love is their inconsistencies. What are the hours? Google says they are open until 7pm. The hours on the door say 9am-7pm, but the doors are locked and lights are off, before 7pm. A few weeks ago I was here just before 9 and the young woman inside paid no attention to me. Didnt open until almost 9:10. I try to call and no one answers. The customer service is so poor. I'm going to be looking for a new establishment to get my Chai Lattes. This place has disappointed too many times.
Portafilter left out of the brew head is a key signal the baristas don't know what they are doing. I asked them why and she said to make it quicker to get coffee added. Then the frothing wand had caked on milk from all day - gross. And after she frothed she didn't purge, which allows milk to make its way into the boiler and make it all sour. They need some training in a huge way. And that machine needs to be cleaned!
One of my favorite morning stops for fresh coffee and lunch.
Good service, great tasting coffee.
Muy bien
The coffee was old and not very flavorful. Just a simply overpriced cup of gas station coffee.
So incredibly disrespectful to diverse people. No accountability for workers behavior. Purposefully making coffee wrong and then making her feel in the wrong when she talked to manager (very nicely) about behavior. Will never go there - go to Mugs Coffee or Biddy and Beaus instead!
Great little coffee shop. This place can go toe to toe with the big franchise coffee shops. Stop in and enjoy the flavors!
Muy buen cafe
I go there every day that I work to get a caramel frappuccino, everybody who works there is beyond pleasant, also have the best quality and price for the drinks that they sell to my knowledge of places I have gone to in the mall
Great coffee, great service. Skip the other coffee places and go here.
Customer service was non existent. The worker was more worried about the Kentucky derby than she was about doing her actual job.
Bad customer service! The staff was not welcoming at all, the cashier was so rude. She looked and sounded so annoyed while taking my order. When my order was ready it was just left on the counter, I assumed it was mine so I had to go ask. The coffee was good but the service was BAD, will not be returning.
employees are rude, such a bad attitude. will not be coming back. came in here as a group with my cousins and she rolled her eyes as we walked in, looked annoyed that we were adding something else to our order. overall just bad service.
Best Spiced Chai ever! Great customer service!
Cheaper than Starbucks and taste alot better, great staff.
Great coffee
Spectacular coffe