Real Coffee Club
RestaurantRestaurant

Tim Hortons

★★★★☆ 4.2/5 (100 reviews)
$
501 N Union St, Olean, NY 14760 (716) 372-1801 Website
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Reviews (100)

Zach Gribik
Zach Gribik
★★★★★ Jan 20, 1970

These guys are always so busy but I’ve never had a bad experience here. The food is always good and coffee hot. Thank you for all you guys do

Sheila Thompson
Sheila Thompson
★★★★☆ Jan 20, 1970

Just had a donut and a drink, it was okay

Marmar Lynn
Marmar Lynn
★★★★★ Jan 20, 1970

Good food

Tripp Dalton
Tripp Dalton
★★★☆☆ Jan 20, 1970

I've never bought anything from here and never ate or drank from here so no clue what I'd rate it.

kate Prosser
kate Prosser
★☆☆☆☆ Jan 20, 1970

I used to think Tim Hortons was a great place especially this one because it's close to my home however when you got six workers at the window working the window one at the sandwich bar and one at the counter something's wrong. When someone Parks their vehicle and walks into your establishment and has to wait 30 minutes for a cup of coffee while standing in a line watching 6 people take care of the drive threw ...mean while our line standing is out the door.... You guys really need to get your priorities straight if we're willing to get out of our vehicles spend our hard-earned money and Stan 30 minutes inside In a line that goes out the door I do believe that that line should be taken care of before those who are sitting comfortably in their vehicles are tended to

Paul Kenyon
Paul Kenyon
★★★★★ Jan 20, 1970

Best coffee hands down. I really like their breakfast sandwiches.

M C
M C
★★★★☆ Jan 20, 1970

Employees are never happy anymore. There never seems to be any consistency with mobile pick up so you cannot even order ahead then run in quickly to get the order. You actually have to stand through the whole line only to get to the cashier and say, I placed a mobile order. Then they may find it someplace or they say they are working on it now. Some items are not available on the app for purchase but are available at the location.

Leann Emley
Leann Emley
★★★☆☆ Jan 20, 1970

Every time I go there my coffee doesnt taste the greatest. The staff dont seem in a great mood and you can almost always catch them talking about how much they hate their job. The customer service is non existent. Can even get a hello.

Dennis Hathaway
Dennis Hathaway
★☆☆☆☆ Jan 20, 1970

The wait time for walk in or dine in is absolutely ridiculous stood in line for 30 mins ended up walking out Line was out the door and only 2 people working will not be stopping there anymore Watched atleast 20 or more others do the same

Denise Shaffer
Denise Shaffer
★★★★★ Jan 20, 1970

Love there coffee and waffle sandwich

Reann Ehman
Reann Ehman
★★★☆☆ Jan 20, 1970

Food was good but slow counter service.

Heather Dean
Heather Dean
★★★★★ Jan 20, 1970

I love Tim Hortons and i have to have a ice coffee one a daily

Norene Lallave
Norene Lallave
★★★★★ Jan 20, 1970

Very friendly. Food is made fast and efficient. If you're a regular customer they pretty much know your order.

Richard Flint
Richard Flint
★★★★★ Jan 20, 1970

Yes ,great coffee ☕!!

Manish Kumar
Manish Kumar
★★★★★ Jan 20, 1970

Good service Best experience

Sheaden DeCarlo
Sheaden DeCarlo
★★★★★ Jan 20, 1970

Foods always great, staff is nice. Busy as usual. Definitely recommend if you're not in a rush!

Brian Graham
Brian Graham
★★★★★ Jan 20, 1970

The Staff are super friendly, food snd drinks are slwats frsh snd the restaurant is always clean. I also applaud this Tim Hourtons for hiring and standing behind their disabled workers.

Cheryl Farr
Cheryl Farr
★☆☆☆☆ Jan 20, 1970

Stopped to this location today and ordered and paid ahead on the app. When I got to the speaker the girl proceeded to tell me that they could not make my large drink because they were out of large cups told her to use a different size cups to be equivalent to a large.. done. Got to the window and they proceeded to say that they couldn't make my wraps because they were out of hashbrowns. Told them to make wraps without the hashbrowns and either refund me the cost difference or substitute a food item. She offered me a donut....done. No, wait, the donut I asked for was not available. I've been a huge Tim Hortons fan for over 15 years and if this had been my first experience I'd NEVER go back. Worst experience ever at this location!!!! Workers were rude and seemed unwilling to make the customer happy!

Kasi Green
Kasi Green
★★★★★ Jan 20, 1970

I love this place! Workers are always super friendly! I work over nights and even late at night/early mornings the workers always great you with a smile and are always happy.

Annabel May
Annabel May
★★★★★ Jan 20, 1970

Most times my coffee is good.