Reviews (100)
Delicious! Very tasty! Very easy to take a break and relax for a while. Very kind and attentive staff.
Thanks for the Honey Oatmilk Coldpress recommendation! New allergy made me question my favorite old drink and this may be my new fave!
Good place to get a chi tea late
My favorite coffee spot. Vanilla White Mocha!!!!! Get in my beelllyyyy! Always good!
Very good coffee and good service. I got the Latta real good.
I have the app and get great deals on everything there. It’s such a fun environment and I love to study there.
I absolutely loved caribou. For the last three months I’ve been searching for a new place. Why: - caramel high rise is simple. It’s rarely any good. I’ve been told it’s the pump- so trash it and get a new one - cups not full. Randomly I receive cups of coffee that are not full. - customer service. Now, I’ve never had an issue with the employees. I’ve always adored them. I’ma daily customer up until this fall. The drinks, like one mentioned, have little to no caramel flavor and I’ve always come back and let them know. They would replace the drink. Until a couple months ago when I got told by KAREN “We make our drinks correctly. Sometimes the flavor might be off because we are in a hurry to make. But we make them correctly. We don’t have the time or staff to keep remaking your drinks. We will no longer be replacing or remaking your drinks.” You’re serving a product that does not meet expectations and you are refusing to make it right with a customer. This is why I don’t go daily anymore. Fix the pumps or whatever needs to be done. I’m so fed up with the Caramel Highrise that has no caramel flavor and the staff is fully aware of the issue.
I have lived in this area for the last 10 years and love it. I have frequently gone and studied here throughout my education journey and never had an issue with the timing or the coffee until this morning. My husband and I had to wait more than 20 minutes for our two drinks had zero thoughtfulness from the cashier who took our card no apology, no hello no greeting whatsoever and even more they didn’t know what our order was which was very frustrating. additionally the latte milk was burnt and the coffee was very watery. Also, we were not given straws or napkins so had to go in again…
Very good coffee with drive thru, hidden gem!
I really love this place and the people here are friendly and approachable, until the manager CHRISTINA came, that woman who has poorest customers service I’ve encountered! As I don’t want to share my number for points. I have the app for them to scan and as I used to pay! As I drive to window she told me “hey we are doing new process we are getting numbers to make the service faster” Woman, first and foremost you don’t call me “hey” and the service become slower we have to wait for approximately 5 minutes for two drinks! my partner and I never had an issues with our drink before! since you came our drink got mess up! As simple as bravé you mess it up! Doesn’t say thank you at all and rolled your eyes on me! Very rude for a manager! I never had manager suggested me call the customer service for my points coz u don’t want to scan my app. It’s saddening because they have nice people on that coffee shop. Since we ordered from her our drinks didn’t taste right. Sucks she works in customer service. She’s terrible!
Caribou Coffee is a fantastic chain.
Awesome coffee every time!
when i was 15, i went here with some friends. an older man was being extremely inappropriate towards us, and when we told a barista, they wouldn’t let the man come back in. it made us all feel much safer, knowing there were adults to look out for us. a few years later, i came through the drive thru crying, and the lady working there was such a sweetie. the coffee’s great, and the staff makes it such a welcoming atmosphere! thanks for everything :)
Usually I'm a go to Starbucks enthusiast.. though I must say.. their coffee just tastes better..
Okay coffee, really BAD menu placement / descriptions, you can't tell what is and is not coffee for some drinks without already being aware of what they are.
Friendly staff & great coffee.
Always fast and made correctly. Karen is especially nice!
The baristas are friendly, great space to work or visit.
Not a real caribou so you can't order ahead, but it's a great coffee shop
My favorite coffee ever! It's smooth and rich. Plus I swear I get a better pick me up from this coffee than any other coffee joint I've ever visited. The staff is always super friendly. They have milk alternatives. Oh, and if you like mochas they've got white chocolate, milk chocolate and dark chocolate. You can get blended, iced, or hot coffee. Highly recommend! Also they serve breakfast items. I love the white chocolate raspberry scone. I don't like white chocolate, but this thing is amazing. Ask them to warm it up.