Reviews (83)
My go-to spot for a tasty coffee, I am ALWAYS impressed by the creative food, consistent coffee and friendly service from the Shelburne Falls on Main Street. My favorite egg sandwich is the Northampton with its vegetarian sausage and cream cheese YUM:). And it is absolutely massive (and beautifully constructed- it did not fall apart in my hands)! Great quality food and ingredients. They have everything you could want from a coffee shop and are always running new and exciting specials. I love their seasonal flavored beans as well. The environment is tidy and cute, a great place to sit and enjoy your breakfast.
Pleasant coffee shop with pastries and sandwiches. Counter service was adequate, kitchen seemed rather slow for sandwiches, which arrived lukewarm. Bathroom and trash were both unattended and nasty. A definite turn off in a food establishment.
The worst service ever and the coffee equals the service
Don't waste your time or your money. Truly just bad coffee and drinks, Its always very watery or is mostly milk with a whisper of coffee and the coffee always tastes stale. I got 2 coffees and 2 sandwiches, $30 dollars and a half an hour later all i left with was disappointment Why does it take so long to slap some egg and cheese on a bagel? also why is it 30 dollars? I've lived in the area for 5 years and I feel like the quality keeps getting worse, like they are cutting corners to increase their profits or something? This apply' s to the King Street Location too. DO BETTER!!
This place has gone downhill and it's rather unfortunate.
I used to love coming here, the employees would greet you with a smile and chat a little with everyone; walking in present day you feel invisible. The coffee is still good but I’d rather get my coffee from a robot than the people that work here now. None of them are friendly at all and they are lackadaisical at best. It’s a shame really, I’ve almost completely stopped going but I love their coffee still.
Perfect for those days when you're in the mood for bad coffee made by miserable people.
Every time I go here there’s always at least one person who is very rude to me… I try to be courteous and kind everywhere I go, working in a service job myself. It feels very unwarranted and I don’t understand why, I always tip and try to be clear with my order. One specific person, they have orange hair with blonde tips, was the rudest person I have ever ordered from at a coffee shop. Me and my girlfriend ordered 2 coffees on separate orders. They were the same kind. This person gave me mine and then sat on their phone for several minutes texting while we waited for my girlfriends coffee. We went and asked if it had been forgotten, but instead of just being like “oh yeah sorry”, they were like “yeah I already gave that to you” and gave me a mean facial and expression. I was pretty shocked and ended up just going to get the car. My girlfriend says when they gave her her coffee they said “sorry for the wait” in a sarcastic/dismissive tone. I don’t think it’s much to ask to just be polite. I understand service jobs can be stressful, but it was a slow time and it was really anxiety inducing to be treated like a nuisance. I just wanted a coffee! FYI all of the trans women I have met who work here are super kind and I think they rock!!!! Since this is a review, I will say that I love the croissants here. Perhaps I’ll try a different location and hope they have kinder employees.
This place has fallen off HARD. They’re always out of basics like AMERICAN CHEESE and get orders wrong about 50% of the time and items left out of the order another 50%. I used to be a devotee and went almost every day but now I’m taking my business elsewhere. Sad to see how far it’s fallen…
I buy online exclusively and their grilled cheese sandwiches are good, but the service usually isn't. I have waited double the time to get my food when the cafe wasn't busy, they have left my food sitting on the counter and not put it on the shelf until it is cold, etc. The cafe itself is also very small and smells strongly of coffee, not to mention that the sandwich is nearly double what it would cost anywhere else. Maybe ordering in the cafe would be better but I can't really be sure.
it is simply very yummy
I love Shelburne falls breakfast sandwiches thats the main reason i come here. I live about 20 minutes away from the closest one but its worth the drive. Their coffee is on the weak side but the flavor is great. Staff is always friendly. Never had a bad experience and i recommend it to everyone.
Me and my husband absolutely love your hazelnut hot coffee and your lattes!
Decent service and coffee.
Great selection of delicious beans from espresso to hazelnut. Breakfast sandwiches are top notch with plenty of options. Crew is always pleasant and welcoming. Great lunch sandwich selection, too!
Great coffee, takes way to long, waited 40 minutes for 2 coffees and a sandwich
Waited 25 minutes for two iced coffees. Barista kept taking orders and payment and didn’t make a single drink until there was a lull in new customers. Terrible system. Finally got the coffees and they were hazelnut instead of house blend. Gross.
Good coffer. Chill atmosphere
The Food is terrific. The service is amazing. My Hadley usual is a fantastic filling sandwich. Love the friendly staff and atmosphere.
Iced tea and chocolate chip cookie was great! But went to use restroom and ceiling was leaking water! Not too safe, floor was very slippery. I'll think twice before going back sad to say.