The Roost

Awesome artisans breakfast sandwiches, in a great atmosphere!

Tried iced coffee, chai latte, carrot cake, and waffles, everything was great.

The coffee and espresso here is great, and the breakfast burritos are a fantastic value. Pastries and breakfast sandwiches have all been phenomenal, too. This place tends to get really crowded, but that’s the only downside. This is a fantastic spot and definitely worth wandering down Main Street for!

The food is very good, the peachy green tea is very good, the desserts are very good, it's just a great café!

I love the atmosphere at this place! Everything is made to order so it may feel like there is some wait time, but it is totally worth it. The Roost team is very friendly and hardworking. They even deliver your order wherever you are sitting in the restaurant! Also, the dessert selection is so good! Haven't had anything there that I haven't like so far!

Kudos for having tasty vegan options but 3 out of the 3 times I’ve gone here, they can’t seem to get the orders right. The food gets 4 stars but service can use some work at 3 stars. It doesn’t matter if you place the order online (where they get the order right in front of them) or ordering over the phone, something is always “off”. Whether it’s forgetting a requested (and PAID for) sauce, extra proteins or even sticking to what is included in the menu description of said dishes, it seems the staff is not paying attention. Also, if you place your order online, their site obligates you to pay tip on take out orders so just call your order in (get a printed receipt and double check what you received vs what you ordered because chances are, they left something off). If customers are not dining in nor getting at table service, don’t force tipping before they even get their order or even arrive at the establishment. Tips are earned, they aren’t a ‘right’ to be collected.

Cappuccino tasted overburnt.. nice place but coffee isn’t good

My daughter introduced a few of us to The Roost. Definitely some good food and desserts.

I come here every couple of weeks for a grilled cheese sandwich. It is one of my favorite cafes in town for that. The atmosphere is nice, usually not too crowded, and I like being able to order online. I would highly recommend it.

the coffee & the food definetly 5 star. the chocolate stout cake yuuuum.

I've been coming here for years when I'm in town and it's one of my favorite places in Northampton for quality consistency and atmosphere. Expect it to get busy and crowded because it's great but if you catch it on a slow afternoon it's a lovely place to sit for a while and enjoy a drink and a snack. They do have a lot of seating and some big tables! The food is really good. The sandwiches are amazing! The staff is also really great throughout the years which says a lot since it does get quite busy!

This review is for my first visit to the Roost. I had a breakfast burrito, a fruit tart and an ice tea. They somehow mixed up my fruit tart with an arugula salad, but that was straightened out pretty quickly. The fruit tart was the best I ever had. Atmosphere was ok. A bit crowded, but I'll be back.

Saw an old couple make the staff wipe their table three times. It looked clean already so 5 stars

The Market chicken sandwich was served on a baguette-ish bread that was soft with a bit of crunch on the ends. The spicy rooster sauce added a little heat and flavor! The picked onions did not seem pickled at all; they were diced and a little on the firm side. The Yenta sandwich had a great crunch (see pics) perfectly toasted sourdough bread. The veggies and cheese all thinly sliced. The desserts all look spectacularly scrumptious!!!! OMGOODNESS. I couldn’t decide and got 2!! The fruit tart (with an unseen thin layer of chocolate) - I ate most of it while waiting for the sandwich. Absolutely delightful! I only knew it had chocolate bc I almost only got the banana crème tart because it has a visible layer of chocolate under the banana slices. Life’s short I got both.

Kindest Baristas. And what's this, sweet and savory Waffles? Though I must say the Cowgirl Cookies are my favorite. Love The Roost. -Smiles

The Roost team is amazing! First and foremost, their food is delicious. Also, today I had ordered some food for delivery and could see that Door Dash hadn't picked it up yet (half an hour past their delivery time), so I called the Roost to see what I could do. They were so kind and understanding, and even made me a new order, as the one Door Dash was supposed to pick up had gotten cold. They could have just blamed it on Door Dash (and Door Dash did try to blame it on them, even though I could see they were the ones who were late), but they brushed past that, and fixed the problem with compassion. Thank you so much, Roost team. I won't forget it

The best place to have a nice meal and a chill noon with your friend. The atmosphere is so sweet and chill and the food is not over-sweetened and is really really good and tasteful. This place encouraged me to write my first review in honour of my amazing time there. I will definitely come back soon! 🫶

I ordered the avocado toast and chai with oat milk. The avocado toast was good. The chai was very much not. It was very watery and the flavor was not great.

Great atmosphere. I had an iced americano and a muffin, both were really good.

Unsanitary establishment and rude, incompetent staff. Not only do the dishes always seem filthy as if they haven't been washed, the Gen Z-aged staff can't solve basic problems like replacing the hand soap in the bathrooms (both bathrooms were completely out of soap). One staff member had no idea where the hand soap was even stored. Another staff member who seemed annoyed and inconvenienced at the basic request gave up after 3 minutes and said, "Well, I can't figure out how to get the soap dispenser open, so I guess we don't have any soap!" I then replied, "So you have absolutely no soap on the premises that I could use?" Another staff member assured me that they would "figure it out as soon as possible" and then immediately went on her break. What an absolute joke - Gen Z customer service in a nutshell. Haven't any of these employees been trained to do their jobs? Isn't having no hand soap (or the inability to refill it) technically a health code violation? Makes you wonder how they wash their own hands behind the counter as they're preparing your food/beverage (if they even bother to at all). Save your money (and your health) and go elsewhere.